Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic
Naveen Thalla

Naveen Thalla

Engagement Manager
Hyderabad

Summary

Enthusiastic data analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of assigned tasks and trained in skills specified in other section. Motivated to learn, grow and excel in this IT Industry.

Overview

18
18
years of professional experience
5
5
years of post-secondary education
5
5
Certifications

Work History

Engagement Manager

Euroclear
Hyderabad
12.2019 - Current
  • Role comprised of both operational & client reporting aspects
  • Efficiently handling teams like DOCUMENTUM, PRODUCTION SUPPORT, SAS, DATASTAGE & Jive to Sharepoint projects in GBS & GDC divisions of Euroclear account
  • Portfolio worth 3.5 M euros
  • Managing both Production Support & Maintenance of efforts in these projects mostly Fixed Capacity model
  • Running weekly reports, monthly Steerco for all projects with client stakeholders
  • Managing financial health of project in eMonitoring tool
  • Knowledged in Service Now to manage Change, monitor assignment group ticketing status using dashboard
  • Collaborated with team members to achieve target results.

PMO/PSO Lead

Euroclear
Hyderabad, BELGIUM
12.2012 - 12.2019
  • Worked for Euroclear in Belgium more than 5 years
  • Efficiently managing Client PSO team (1.5 M Euro SOW = 5 FTE)
  • Proficient in Power BI reporting, Sharepoint Online, Service NOW & Oracle BI reporting
  • To produce management reporting (status report, KPI reports) in collaboration with PLs to support department objectives
  • To provide day to day support to project & maintenance project contributors in project planning, reporting & monitoring
  • Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy-to understand dashboards
  • Enabled Executive Management to keep a pulse on project health, revenue expectations, and strategic analysis of projects
  • Developed & Maintained certain in-house client tools (Excel VBA) that are used in gauging the health of projects
  • Demand, Capacity & Actuals comparison/analysis dashboard preparation for senior management & business
  • Database maintenance, weekly/monthly scheduled reports with quality, for strategic decision making by project managers for smooth project delivery.

BU Controller

HSBC
Pune
12.2007 - 12.2012
  • Team closely works with delivery on controlling the finances, Operations & Analytics etc
  • Deftly handled a portfolio worth $44 M Revenue (NA, GSwD & LAM) annually
  • Allocation of resources, Creation of Project/Tasks, Clarity Maintenance, Bill Rate updates (GFS/N2k)
  • Doing detailed Margin, Labour Cost
  • Expense & Revenue analysis for the portfolio
  • Validating of draft Invoice with delivery to ensure error free/accurate monthly final invoices, to client
  • Resolving the Revenue leakage or Client reported invoice issues with the help of delivery team
  • Coordinating with various support/interface teams for portfolio related issues
  • Forecasting/Budgeting/Cost Analysis/Expense Analysis/Sub Con Analysis/Invoice Analysis
  • Keeping tab on various KPI’s (ADRC/COR/PROR/URVE), ratios like leverage/SPAN
  • Creating process documentation for application usage
  • This served as ready reckoner for new joiners.

TEAM LEAD

INFOSYS BPO LIMITED
PUNE
02.2004 - 12.2007
  • Tracked cases, employee hours and inventory reports.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Directed and supervised team of 15 CSRs engaged in OMR team.

Education

POST GRADUATE DIPLOMA - FINANCE

ICFAI
University Of Tripura
04.2012 - 08.2014

DEGREE - M.S.Cs

Auroras Degree College
Chikkadpally, Hyderabad
04.2000 - 04.2003

Skills

    Data Analysis

MS Excel/Office Suite

Power BI

Agile/Waterfall

Team Lead

Certification

Ethical Leadership Certificate

Software

VB Script/Excel Programming

Oracle 11i

Service NOW

Timeline

Engagement Manager certification is in progress

03-2022

Automation Academy Practitioner

08-2021

Engagement Manager

Euroclear
12.2019 - Current

PMO/PSO Lead

Euroclear
12.2012 - 12.2019

Principles of Financial Management

07-2012

POST GRADUATE DIPLOMA - FINANCE

ICFAI
04.2012 - 08.2014

Finance 101/ My Passport to Finance

07-2010

BU Controller

HSBC
12.2007 - 12.2012

Ethical Leadership Certificate

11-2005

TEAM LEAD

INFOSYS BPO LIMITED
02.2004 - 12.2007

DEGREE - M.S.Cs

Auroras Degree College
04.2000 - 04.2003
Naveen ThallaEngagement Manager