Navya Sharma
Gurgaon
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Senior Learning Consultant
HeroVired
Delhi
01.2024 - 09.2024
- Developed and implemented sales strategies to increase learner satisfaction.
- Managed the entire sales process from prospecting, lead generation, qualification, negotiation and closing.
- Built relationships with key learners through regular meetings and follow-up calls.
- Developed strong product knowledge to better advise learners about solutions for their needs.
- Maintained an up-to-date database of leads, customers, and prospects utilizing Leadsquare.
- Identified new business opportunities and trends by analyzing market trends and competitors' activities.
- Initiated contact with prospective customers via cold calling techniques, or other means.
- Researched industry trends, competition landscape, pricing strategies to inform decisions related to sales initiatives.
- Followed up promptly on all inquiries received from learner regarding certifications.
- Assessed learners' needs and created a plan of action to provide solutions.
- Collaborated with product managers, faculties, and alumni to successfully execute sales strategies.
- Coached junior sales consultants on best practices for generating leads, negotiating deals and closing sales.
- Produced academics and required documents, finalized deals, and filed records.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Assistant Manager
Global University System
Gurgaon
05.2023 - 12.2023
- Counselling students and parents about MBA, BCA, BBA programs offered by UPES UNIVERSITY
- Monitored sales team performance and provided training to help reach targets
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness
- Created and directed sales training and development courses to enhance team skills and performance
- Built confidence and self-esteem in students for self-accomplishments, helping to further academic success as well as personal sense of achievement
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Sr Academic Counsellor
Amity University
11.2020 - 04.2023
- Providing Counseling and educating professional students of all levels of Middle East, U.S and domestic region
- Admission conversion rates are on target for all programs offered
- Ensuring that the process is completed on the admission call or in person
- Call for quality feedback, and then replicate the best practices
- Educate students on running scholarships and the best option available
- Advised students on course selection, pathways and career options
- Guided students in setting goals and achieving educational objectives
- Evaluated student needs and developed educational plans, fostering academic progress
- Counseled students in career planning, job placement and academic goals
Sr Academic Advisor
Sushant University
04.2019 - 10.2020
- Counseling is provided to students enrolled in the following law courses: BA-LLB, BBA-LLB, LLB, LLM, BBA, B.COM, MBA and Health Sciences Courses
- Generating leads from CLAT and other given relevant data, etc
- Maintaining follow-ups and proper walk-in reports for students
- Working on leads closing and converting them into admissions
- Supporting other operational work
- Provided academic advisement to students on degree requirements, course selection and university policies
Academic Counsellor
Indraprasth institute of management
07.2017 - 12.2019
- Reporting to the marketing head and giving team reports to the concerned person
- Working on leads closing and converting them to admissions
- Provided individual and group academic counseling to students on course selection, major exploration, and degree requirements
- Analyzed enrollment trends to identify potential areas for improvement within the admissions process
- Provided guidance and support to prospective students on the admissions process
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Provided exceptional customer service throughout the entire sales process
Academic Counselor
jayoti vidyapeeth women's university
01.2016 - 04.2017
- Developed and implemented counseling strategies to assist students in academic, personal, social and career development
- Conducted one-on-one meetings with students to discuss academic goals, educational plans and post-graduation options
- Advised students on potential majors that align with their interests and capabilities
- Created individualized learning plans for struggling students based on their needs and abilities
- Advised students on course selection, pathways and career options
- Counseled students in career planning, job placement and academic goals
- Evaluated student needs and developed educational plans, fostering academic progress
Education
Bachelor of Commerce -
St John's College
Agra01.2013
Senior Secondary -
St George College
Agra01.2010
MATRICULATION -
St George College
Agra01.2008
Skills
- Teamwork
- Leadership
- Adaptability
- Counselling
- Sales performance monitoring
- Strategic Sales Planning
- Sales Training Development
- Analytical thinking
- Critical Thinking
- MS Office
- PowerPoint
- Confidence Building
- Customer Satisfaction
- Needs Assessment
- Problem-solving abilities
- Budgeting and forecasting
- Goal Setting
- Self Motivation
- Strategic Planning
- Team Collaboration
Timeline
Senior Learning Consultant
HeroVired
01.2024 - 09.2024
Assistant Manager
Global University System
05.2023 - 12.2023
Sr Academic Counsellor
Amity University
11.2020 - 04.2023
Sr Academic Advisor
Sushant University
04.2019 - 10.2020
Academic Counsellor
Indraprasth institute of management
07.2017 - 12.2019
Academic Counselor
jayoti vidyapeeth women's university
01.2016 - 04.2017
Bachelor of Commerce -
St John's College
Senior Secondary -
St George College
MATRICULATION -
St George College
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