Tuisha Sachdeva
Senior Learning Consultant
Gurgaon
Summary
Dynamic and results-driven professional with a proven track record in customer service, seeking a challenging position in the aviation industry. With a background in customer care, assistant management. I bring strong skills in interacting with customers, building relationships and customer service. Accomplished in compliance, active listening, and critical thinking, and dedicated to providing high-quality service. My future goal is to build a career in a growing organization, proving my abilities, and climbing the career ladder through learning and commitment.
Overview
6
6
years of professional experience
Work History
Senior Learning Consultant
Great Learning Pvt, Ltd
01.2023 - Current
- Collaborated with U.S. learners and customers to provide tailored solutions.
- Delivered customized product solutions to learners, enhancing value and satisfaction.
- Developed strong relationships with learners, assisting in tracking their career goals and offering expert consultation for optimal solutions.
- Analyzed customer feedback and insights to identify areas for improvement and optimize the customer experience
- Conducted market research and competitive analysis to identify industry trends and develop effective strategies for pursuing new business opportunities
- Developed and maintained a database of current and prospective customers to track sales performance and identify opportunities for growth
- Boosted employee productivity by designing targeted learning solutions that aligned with organizational goals and objectives.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Researched and incorporated current trends and data into standard curriculum f
- Championed the adoption of innovative learning technologies, conducting thorough research and piloting new tools to enhance the overall learning experience.
Global Sales Manager US Region B2C Sales
White Hat Junior
08.2022 - 01.2023
- A qualified Sales Manager to sell the product Have utilized my skills to generate high-quality leads, built a strong relationship with customers, and have closed deals.
- A quick learner with strong negotiating skills and demonstrate the ability to showcase our offerings compellingly.
- Generated revenue of more than 3 lacs per week to achieve targets.
Customer Development Manager
Hindustan Unilever Limited, HUL
07.2018 - 05.2021
As a Customer Development Manager at Hindustan Unilever MUMBAI HEAD OFFICE, I oversaw the development of customer relationships and the implementation of sales strategies. My role involved analyzing market trends, identifying opportunities for growth, and leading a team to achieve sales targets. I also collaborated cross-functionally to ensure customer satisfaction and drive business success.
- Oversaw the development of customer relationships and the implementation of sales strategies.
- Analyzed market trends and identified opportunities for growth.
- Collaborated cross-functionally to ensure customer satisfaction and drive business success.
Education
Bachelor of Science - Biotechnology
Institute of Biomedical Science And Research
Dehradun, India 04.2001 -
Higher Secondary - Science, India
Delhi Public School
Aligarh 04.2001 -
Skills
- Training delivery
- Problem-solving aptitude
- Needs Assessment
- Inventory Coordination
- Training Materials Development
- Teamwork and Collaboration
- Multitasking
- Team member development
- Active Listening
- Professionalism
- Goal Setting
- Interpersonal Skills
- Problem-Solving
- Safe Food Handling
Timeline
Senior Learning Consultant
Great Learning Pvt, Ltd
01.2023 - Current
Global Sales Manager US Region B2C Sales
White Hat Junior
08.2022 - 01.2023
Customer Development Manager
Hindustan Unilever Limited, HUL
07.2018 - 05.2021
Bachelor of Science - Biotechnology
Institute of Biomedical Science And Research
04.2001 -
Higher Secondary - Science, India
Delhi Public School
04.2001 -