Navneet Kaur

Servicing to Channel Partners to sell Life products, maintining positive relationship with partners, help them in closing business leads and motivate them and trained them for selling life products.

• Managed customer relations on ongoing basis to maximize customer retention.
• Delivered superior customer service to strengthen relationships and drive future business revenue.
• Enhanced customer satisfaction by addressing and resolving customer queries, concerns, and complaints in a timely manner.
• Delivered exceptional after-sales support by maintaining regular contact with clients, ensuring their continued satisfaction with purchased products or services.

• Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Met existing customers to review current services and expand sales opportunities.

• Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
• Resolve Chargeback cases.
• Do Cross selling also.