NEERAJ KUMAR SINGH
BHILAI
Summary
"Results-driven sales professional with 8+ years of experience in sales and operations, driving business growth and profitability in the banking sector. Proven track record in sales management and customer service. Passionate about identifying new opportunities and leveraging expertise to contribute to organizational success."
Overview
9
9
years of professional experience
1
1
Certification
Work History
Branch Development Manager
Equitas Small Finance Bank
Durg
09.2024 - Current
- Led training sessions for staff on customer service best practices and operational procedures.
- Coordinated marketing initiatives to promote branch services and community involvement.
- Implemented training programs to improve staff skills and knowledge retention.
Branch Operations Head
Axis Bank Ltd.
05.2023 - 09.2024
- Responsible for all the branch operation , teller and service of the customer.
- Resolved customer complaints in a timely manner.
- Recruited, interviewed, and trained new employees as needed.
Branch Relationship Officer
Axis Bank Ltd.
01.2021 - 05.2023
- Responsible for sales of Bank's products & Manage Relationship.
- Developed and maintained relationships with existing and potential clients through regular follow-up visits and calls.
- Promoted additional products and services available within the branch network.
- Handled cash transactions accurately while balancing daily cash drawer totals at the end of each shift.
Relationship Manager
IDFC First Bank ltd.
Raipur
12.2019 - 08.2020
- Generate new leads of working capital.
- Generate revenue from existing portfolio.
- Manag portfolio.
Key Account Manager
Indusind Bank Ltd
Raipur
09.2018 - 12.2019
- Focus on client engagement
- Generate revenue from various banking product like DC,CC,LI,RHP,GI and assest.
- Manage profile of HNI customer
- Motivate customer to invest in different product Manage
- Portfolio as well as increase the investment.
Personal Banker-Sales
HDFC Bank Ltd.
Durg
07.2017 - 08.2018
- Lead generation for banking products in open market and managing existing customer and selling various banking products.
Assistant Acquisition Manager
Kotak Mahindra Bank Ltd.
Bhilai
01.2016 - 07.2017
- Acquire new customer from open market and new banking products to new as well as existing customer.
Education
Bachelor of Engineering / Bachelor of Technology - ELECTRICAL
Bhilai, Chhattisgarh03.2013
SHARDA HR. SEC. SCHOOL
Bhilai, ChhattisgarhSkills
- Self driven
- Team oriented
- Customer relations
- Operating Systems
- Computer Proficiency
- Staff training and development
Certification
- IRDA
- NISM
Languages
- English
- Hindi
- Chhattisgarhi
Personal Information
- Date of Birth: 11/11/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I, NEERAJ KUMAR SINGH, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Branch Development Manager
Equitas Small Finance Bank
09.2024 - Current
Branch Operations Head
Axis Bank Ltd.
05.2023 - 09.2024
Branch Relationship Officer
Axis Bank Ltd.
01.2021 - 05.2023
Relationship Manager
IDFC First Bank ltd.
12.2019 - 08.2020
Key Account Manager
Indusind Bank Ltd
09.2018 - 12.2019
Personal Banker-Sales
HDFC Bank Ltd.
07.2017 - 08.2018
Assistant Acquisition Manager
Kotak Mahindra Bank Ltd.
01.2016 - 07.2017
Bachelor of Engineering / Bachelor of Technology - ELECTRICAL
SHARDA HR. SEC. SCHOOL