Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
RAVI LANGYAN

RAVI LANGYAN

Summary

Dedicated Assistant Manager with expertise in team coordination, customer service, and quality assurance. Focused on optimizing operational efficiency and maintaining high production standards. Strong communicator and problem solver, driving smooth operations and delivering quality service.

Overview

6
6
years of professional experience

Work History

Assistant Manager

SYRMA SGS PVT LTD
GURGAON
10.2023 - Current
  • Assisted in managing daily operations and team coordination at SYRMA SGS.
  • Facilitated communication between departments to enhance collaboration and efficiency.
  • Monitored adherence to quality standards in production processes consistently.
  • Resolved customer inquiries effectively to maintain high satisfaction levels.
  • Ensured compliance with safety regulations and company policies.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Managed customer service inquiries and complaints in a timely manner.
  • Established processes for monitoring customer satisfaction levels.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Assistant Manager

REIZ ELECTROCONTROL PVT LTD
GURGAON
01.2020 - 08.2023
  • Assisted in managing daily operations and team coordination at SYRMA SGS.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Managed customer service inquiries and complaints in a timely manner.
  • Implemented inventory management practices to streamline product flow.
  • Facilitated communication between departments to enhance collaboration and efficiency.
  • Developed training materials for new staff onboarding and process understanding.
  • Monitored adherence to quality standards in production processes consistently.
  • Supported the development of marketing strategies for new product launches.
  • Collaborated with management on developing strategic plans for achieving business goals.

Education

High School Diploma -

SR SEC SCHOOL
JIND
05-2016

Bachelor of Science - Science

GOVT. PG COLLEGE
JIND
01-2019

Skills

  • Project management
  • Strategic planning
  • Process improvement
  • Quality assurance
  • Supply chain coordination
  • Team coordination
  • Staff development
  • Performance evaluation
  • Time management
  • Multitasking and organization
  • Communication skills
  • Problem solving
  • Customer service
  • Meeting facilitation

Languages

English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2

Accomplishments

  • TOP PERFORMER 2022
  • TOP PERFORMER 2024
  • SPOT AWARD MAY 2025
  • SPOT AWARD JULY 2025
  • SPOT AWARD AUG 2025
  • SPOT AWARD DEC 2025

Timeline

Assistant Manager

SYRMA SGS PVT LTD
10.2023 - Current

Assistant Manager

REIZ ELECTROCONTROL PVT LTD
01.2020 - 08.2023

High School Diploma -

SR SEC SCHOOL

Bachelor of Science - Science

GOVT. PG COLLEGE
RAVI LANGYAN