Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Neeshu Saini

Hyderabad

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Senior Executive

ICICI lombard
Hyderabad
10.2022 - Current
  • Reviewed customer insurance claims to ensure accuracy and completeness of information.
  • Analyzed claim records, policy provisions, and other relevant documents to determine validity of claims.
  • Calculated benefit payments based on policy terms, coverage limits, and applicable regulations.
  • Resolved customer complaints related to insurance claim processing.
  • Collaborated with team members to identify trends in customer issues and develop solutions accordingly.
  • Participated in training sessions conducted by insurers on new products and services.
  • Negotiated settlements between claimants and insurers when necessary to resolve disputes quickly.
  • Reviewed denied claims for errors or omissions before finalizing decision notices.
  • Determined liability, compensability and benefits due on each claim.
  • Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes.
  • Planned and conducted investigations of claims to confirm coverage and compensability.
  • Assisted claimants, providers and clients with problems or questions regarding claims.
  • Collaborated with fellow team members to manage large volume of claims.

Senior Dietitian

Spring Meadows
06.2021 - 03.2022
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Attended continuing education programs to stay abreast of current trends in the field of dietetics.
  • Supervised interns providing them with guidance on how best to provide quality nutrition care services.
  • Advised clients on new products available in the market that are beneficial for health purposes.
  • Performed full nutritional assessments.
  • Educated patients, families and medical practitioners on nutrition.

Patient Coordinator and Senior Dietitian

Diyos Hospital
NEW DELHI
01.2018 - 04.2021
  • Assisted with the development of efficient office procedures for improved workflow.
  • Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
  • Managed medical records by filing documents into appropriate folders according to established protocols.
  • Prepared patient charts prior to visits as well as updated records after each visit.
  • Reviewed patient accounts on a regular basis to ensure accuracy of billing data.
  • Acted as liaison between physicians, staff members, patients, families, and third party payers.
  • Ensured all paperwork related to patient care was completed accurately and timely.
  • Provided education about preventative health measures to promote healthy lifestyles.
  • Compiled reports summarizing activities such as number of new or returning patients seen daily.
  • Resolved issues arising from incorrect coding or denied claims due to lack of pre-authorization.
  • Created monthly reports detailing productivity levels of providers within the practice setting.
  • Pulled patient files and verified insurance before patient's appointment.
  • Coordinated care for patients, oversaw admission processes and managed patient flows.
  • Provided nutrition education and counseling to patients with chronic diseases.

Patient Coordinator and Dietitian

Tapovan Wellness
01.2017 - 01.2018
  • Counselled patients on potential financial liabilities and payment requirements.
  • Documented patient counters in hospital system and initiated follow-up actions.
  • Accessed programs and set up correct payment strategies based on patient means and needs.
  • Initiated application processes to add patients to assistance programs at bedside and followed through until completion.

Dietitian

Health Sanctuary
03.2016 - 12.2016
  • Calculated nutritional requirements to assess adequacy of diet and nutrition support.
  • Developed diets to meet nutritional requirements for people with special conditions.
  • Recommended supplements as needed based on individual needs and preferences.
  • Attended conferences related to nutrition topics to stay up-to-date on current trends.

Education

Master of Science - Nutrition Sciences

IGNOU
01-2016

Bachelor of Science - Science Education

CCS University
Uttar Pradesh
07-2013

Skills

  • Procedure Implementation
  • Performance Improvement
  • Operational management
  • Organizational Development
  • Office Management
  • Office Administration
  • Financial Acumen

Accomplishments

  • Champion Award (ICICI Lombard)
  • Appreciation Certificate (ICICI Lombard)

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Senior Executive

ICICI lombard
10.2022 - Current

Senior Dietitian

Spring Meadows
06.2021 - 03.2022

Patient Coordinator and Senior Dietitian

Diyos Hospital
01.2018 - 04.2021

Patient Coordinator and Dietitian

Tapovan Wellness
01.2017 - 01.2018

Dietitian

Health Sanctuary
03.2016 - 12.2016

Master of Science - Nutrition Sciences

IGNOU

Bachelor of Science - Science Education

CCS University

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Neeshu Saini