Neeta Mohan
Navi Mumbai
Summary
A CSM certified Scrum Master with 4 years of experience, adept at leading distributed multiple Agile teams and driving project efficiency. Well versed with Scrum framework and in agile project management tools with a track record of delivering projects ahead of schedule.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Scrum Master/ Sr. Executive
Citiustech Healthcare
Airoli Navi Mumbai
04.2024 - Current
- Facilitated Agile ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives), achieving 95% sprint completion, and on-time delivery of critical features.
- Mentored teams and promoted Agile best practices at the organizational level, acting as a key communicator across cross-functional and distributed teams.
- Collaborated with multiple Product Owners and stakeholders to align priorities, manage dependencies, and maximize business value delivery.
- Proactively removed team impediments by coordinating with internal stakeholders and external partners to maintain delivery momentum.
- Tracked and analyzed Agile metrics (velocity, burndown, cycle time) to monitor progress, improve predictability, and drive continuous improvement.
- Served as Release Coordinator, managing end-to-end pre-release and post-release activities to ensure smooth and compliant deployments.
- Drove adoption of Scaled Agile Framework (SAFe) by conducting targeted training for three departments, reducing sprint cycle time by an average of two days per sprint and improving overall workflow efficiency.
Scrum Master/Project Manager
Savic Technologies Pvt Ltd
CBD Belapur Navi Mumbai
02.2022 - 04.2024
- Facilitated and governed all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives), ensuring consistent adoption of Agile and Scrum best practices across SAP delivery teams.
- Coordinated cross-functional SAP teams, including functional consultants, ABAP developers, Basis, and testing teams, across DEV, QA, and PROD environments.
- Supported Product Owner in backlog refinement, user story creation, prioritization, and defining acceptance criteria aligned with SAP business processes.
- Identified and removed impediments related to SAP configurations, system access, transports, and integration dependencies.
- Assisted in SAP release planning, deployments, UAT, and Hypercare support to ensure smooth and timely delivery.
- Communicated sprint progress and metrics (velocity, burn-down) to stakeholders and drove continuous improvement through retrospectives
Client Account Manager
Yalamanchilli Software Exports
CBD Belapur Navi Mumbai
02.2021 - 02.2022
- Managed client relationships and served as the primary point of contact for banking IT programs, ensuring alignment with business and technology goals.
- Led end-to-end project delivery using Agile methodologies, overseeing scope, schedule, budget, risks, and successful releases.
- Coordinated cross-functional Agile teams (Product Owners, Scrum Masters, engineering, QA, DevOps) to deliver incremental business value.
- Drove account growth and performance through commercial management, KPI tracking, continuous improvement, and client satisfaction
Education
MBA - Operations Management
Pillai Institute of Management Studies & Research
Panvel Navi Mumbai11-2020
Skills
- Jira, Confluence
- SharePoint, Power BI & Excel
- CI/CD and Jenkins
- Scrum,SAFe60,Kanban
- Agile methodology
- Scaled Agile Framework
- Sprint planning
- Client relationship management
- Release coordination
Certification
CSM - Scrum Alliance. Org 2024
Project
Salesforce Health Cloud (Implementation) – Patient Care Management Optimization
- Facilitated Agile teams during the implementation of patient care management workflows on Salesforce Health Cloud, ensuring seamless delivery through Scrum practices.
- Improved collaboration between clinical, operations, and IT stakeholders, aligning release cycles with regulatory compliance (HIPAA) and patient care priorities.
SAP Plant Rollout implementation
- Led end-to-end SAP plant rollout implementation using Agile/Scrum methodology, ensuring alignment across manufacturing, quality, and maintenance functions.
- Acted as a bridge between business, functional, and technical teams, ensuring clear requirements and smooth execution.
- Delivered SAP rollout milestones on schedule while maintaining quality and stakeholder satisfaction.
Timeline
Scrum Master/ Sr. Executive
Citiustech Healthcare
04.2024 - Current
Scrum Master/Project Manager
Savic Technologies Pvt Ltd
02.2022 - 04.2024
Client Account Manager
Yalamanchilli Software Exports
02.2021 - 02.2022
MBA - Operations Management
Pillai Institute of Management Studies & Research