Neetu Goyal

Introduce our client about new projects coming in delhi ncr. Selling and renting property

• Resolved customer complaints in an efficient manner following established protocols.
• Followed up with customers via telephone or email regarding their inquiries or orders placed over the phone.
• Maintained up-to-date knowledge of company products, services, promotions, pricing plans, policies, and procedures.
• Provided excellent customer service by responding to customer questions and complaints in a professional and courteous manner.
• Responded to customer inquiries in a timely manner, providing accurate information and solutions.
• Greeted customers warmly upon answering calls while introducing themselves and the company they represent.
• Recorded detailed notes about each call in order to maintain accurate records for future reference.
• Generated new sales opportunities through direct telephone selling.
• Maintained and recorded customer information in database.