Neha Chaurasiya
Ahmedabad
Summary
Dynamic Telecaller with proven success at Chaigram Pvt. Ltd., excelling in lead generation and customer engagement. Skilled in CRM management and sales negotiation, I effectively promoted services, driving significant sales growth. Adept at building relationships, I consistently delivered exceptional customer experiences while maintaining comprehensive product knowledge.
Overview
3
3
years of professional experience
Work History
Telecaller
Chaigram Pvt. Ltd.
Mumbai
01.2022 - 11.2024
- Managed inbound and outbound calls to enhance customer engagement.
- Provided product information and answered customer inquiries effectively.
- Recorded customer feedback and updated CRM system promptly.
- Collaborated with sales team to promote new services and offerings.
- Maintained up-to-date knowledge of company products, services, promotions, pricing plans, policies, and procedures.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Education
High School Diploma -
Mharastra board
Mmmbai08-2021
Skills
- Customer engagement
- Lead generation
- Sales negotiation
- CRM management
- Product promotion
- Relationship building
Languages
Hindi
First Language
Marathi
Intermediate (B1)
B1
Timeline
Telecaller
Chaigram Pvt. Ltd.
01.2022 - 11.2024
High School Diploma -
Mharastra board
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