Neha Venugopal
SR. Data Associate / SR. Content Reviewer
Summary
Multifaceted Senior Data Associate with 4 years of experience , editing and researching broad range of content. Knowledgeable in online content design. Recognized for mentoring staff in best practices of the process . Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
2
2
Certifications
1
1
Language
Work History
SR. Data Associate/ SR. Content Reviewer
Amazon
Bangalore
06.2019 - Current
- Review wide range of products on amazon and match their relevancy to customer search queries.
- Developed and managed content calendar to meet deadlines. Utilized analytics and site metrics to determine areas of improvement.
- Conducted exploratory data analysis to identify trends, patterns and anomalies within large datasets. Also use SQL and other in-house tool to create interactive and visually appealing dashboards, reports, and data visualizations for business stakeholders
Conduct data quality audits. Contributed towards following Amazon catalogs– USA, UK, CANADA, INDIA, UAE, and SAUDI ARABIA. - Working with project teams to write and test new SOPs for management tasks. Point of Contact (POC) for handling escalations pertaining to different processes.
- Handled various pilot tool launches and conducted deep dive and provided inputs on improvisation of tool
- Worked on pilot process (ESCIU COMMENTS , VISUAL SEARCH,QUERY RELEVANCY ) and improve quality from 95% to 98%.
- Collaborated with QUALITY TEAM to enforce data accuracy and enhance productivity.
- Additional responsibilities like sharing Weekly Business Report (WBR), Mentoring new joiners and managers, Work on Audits, tracking production counts of team, Error Analysis report, Creating Vendor Error File, Updating Volume tracker, Vendor Audit Reporting etc
- Generated detailed reports from collected data to inform stakeholders.
Education
MBA - Human Resources Management
Dayanand Sagar University
Bangalore India 07.2021 - 2022.12
BBA - Human Resources
Seshadripuram Institute Of Commerce And Management
Seshadripuram 03.2016 - 2019.03
Spanish B1 Certificate - Spanish
ELAN Academy
01.2021 - 2021.08
Skills
Power BI
Certification
Digital marketing
Accomplishments
- Promotion 2022 Have been promoted from Executive Data Associate to Senior Data Associate for exceeding quality targets by leveraging communication skills and quality expertise.
- Above and Beyond This award is to recognize individuals exhibiting outstanding display of leadership principles Invent and Simplify, Ownership, Customer Obsession and management of initiatives or projects, with measurable impact
- Extra mile Award This award is to recognize individuals based on the boundary less behavior. Individuals who push the boundaries of their own role, who work cross functionally in order to accomplish a result.
- Documented and resolved daily production issue by creating a macro which led to easy tracking of daily production counts.
- Achieved 99% accuracy through effectively helping with pilot process testing(visual search).
Timeline
MBA - Human Resources Management
Dayanand Sagar University
07.2021 - 2022.12
Spanish B1 Certificate - Spanish
ELAN Academy
01.2021 - 2021.08
SR. Data Associate/ SR. Content Reviewer
Amazon
06.2019 - Current
BBA - Human Resources
Seshadripuram Institute Of Commerce And Management
03.2016 - 2019.03
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