NEWTON SEBASTIN ARULRAJ
SALES AND MARKETING
THANJAVUR
Summary
Experienced with driving sales growth and managing branch operations. Utilizes strategic planning and effective team leadership to achieve sales targets. Track record of improving customer satisfaction and fostering collaborative work environment.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Branch Sales Manager
Ruloans Distribution Services Private Limited
04.2024 - Current
- Handling Home loan, Mortgages, Commercial Building, Land loan, Personal, Business and Education Loan with Two Team Leaders, and 75 DSAs
- Strengthened customer loyalty through follow-up calls to address service issues reported by customers
- Led sales team to achieve quarterly targets through strategic planning and execution.
- Developed and implemented training programs to enhance staff performance and product knowledge.
- Analyzed market trends to identify new business opportunities and optimize service offerings.
Senior Sales Executive- HOME LOANS
HDFC Sales Private Limited
02.2021 - 03.2024
- Interacted with customers to provide and process information addressing queries and requests, enhancing customer experience
- Communicated promptly with customers, tracked and resolved service issues, ensuring customer satisfaction
- Developed and executed sales strategies to enhance home loan portfolio performance.
- Mentored junior sales team members, fostering skill development and improving overall productivity.
- Analyzed market trends to identify opportunities for growth in home loan offerings.
Sales Executive
Karvy Stock Broking
07.2013 - 11.2019
- Increased branch sales by enhancing customer loyalty through targeted incentive programs.
- Created and executed strategies that improved customer satisfaction levels.
- Analyzed sales data to uncover growth opportunities and inform decision-making.
- Managed equity and commodities markets operations
Education
B.Com -
St. Joseph's College
Trichy11-2013
12th - Commerce
TN State Board
Kanchipuram, India04-2010
10th -
TN State Board
Kumbakonam, India04-2008
Skills
Sales Strategy
Customer Service
Market Research
Data Analysis
Operations Management
MS Office
Leadership
Problem Solving
Excellent Organizational Skills
Team Player
Strategic Thinker
Timeline
Branch Sales Manager
Ruloans Distribution Services Private Limited
04.2024 - Current
Senior Sales Executive- HOME LOANS
HDFC Sales Private Limited
02.2021 - 03.2024
Sales Executive
Karvy Stock Broking
07.2013 - 11.2019
B.Com -
St. Joseph's College
12th - Commerce
TN State Board
10th -
TN State Board