Traveling and exploring diverse cultures
Nibras Jogilkar
Cabin Crew
Santacruz
Summary
Dynamic and service-oriented Cabin Crew professional with proven expertise in ensuring passenger safety, comfort, and exceptional in-flight service. Skilled in handling diverse passenger needs, managing emergency situations, and delivering a seamless travel experience in line with international aviation standards. Recognized for strong communication, cultural adaptability, and a customer-first approach. Dedicated to representing the airline with professionalism while creating a welcoming and enjoyable atmosphere onboard.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Cabin Crew
Interglobe Aviation Ltd
12.2022 - Current
- Demonstrated a high level of professionalism and courtesy when interacting with passengers
- Ensured all passengers were aware of and followed cabin regulations
- Provided accurate information to passengers on arrival and departure times, and other flight-related information
- Assisted in the boarding and disembarking of passengers
- Handled emergency situations with professionalism and poise, resulting in a successful resolution with no injuries
Customer Service Representative
Health Prime
05.2022 - 09.2022
- Developed a customer service training program that improved customer service representatives' ability to handle customer inquiries
- Analyzed customer service data to identify and address customer service issues, resulting in improved customer experience
Ar Associate
Gebbs Health Care Solutions
06.2021 - 04.2022
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
Education
Commerce
St.Mary's High School & Junior College
05.2019
Bachelor of Management Studies (B.M.S.) - Management Studies
ALKESH DINESH MODY INSTITUTE FOR FINANCIAL & MANAGEMENT STUDIES
05.2022
Skills
Passenger assistance
Safety awareness
Customer assistance
Cultural sensitivity
Emergency procedures
Grooming and personal hygiene
Compliance and regulations
Teamwork and collaboration
Problem-solving
Courses
- Diploma in Aviation and hospitality, Aviation Dreamz
- November 2021 – April 2022
Interests
Meeting new people and building connections
Hospitality and customer service excellence
Aviation and in-flight operations
Team collaboration in multicultural environments
Language learning and cross-cultural communication
Timeline
Cabin Crew
Interglobe Aviation Ltd
12.2022 - Current
Customer Service Representative
Health Prime
05.2022 - 09.2022
Ar Associate
Gebbs Health Care Solutions
06.2021 - 04.2022
Bachelor of Management Studies (B.M.S.) - Management Studies
ALKESH DINESH MODY INSTITUTE FOR FINANCIAL & MANAGEMENT STUDIES
Commerce
St.Mary's High School & Junior College
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