Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Nidhi Kashyap

Tech Process Senior Associate
New Delhi

Summary

Tech Process Senior Associate with over 5 years of experience in Digital Media Operations and Campaign Management. Specialized as a YouTube Media Campaign Builder, managing the end-to-end technical architecture of internal platform initiatives. Expert in the program intake lifecycle, collaborating directly with Product Marketing Managers (PMMs), Software Engineers, and Creative teams to align technical builds with global product roadmaps and marketing objectives.

A detail-oriented problem solver who leverages Enterprise AI and data-driven insights to troubleshoot complex technical bottlenecks and ensure zero-defect delivery. Proven track record in budget optimization, performance analytics, and stakeholder coordination, with a focus on streamlining workflows and improving marketing automation tools. Skilled in navigating proprietary internal systems to drive successful outcomes for diverse global programs.

Overview

7
years of professional experience
13
Certifications

Work History

Google Operation Center

Tech Process Senior Associate
01.2025 - Current

Job overview

Tech Process Senior Associate – YouTube Campaign Builder

  • Cross-Functional Strategic Liaison: Partner with Product Marketing Managers (PMMs), Software Engineers, and Creative Teams to align technical campaign builds with overarching product roadmaps, and marketing objectives.
  • End-to-End Program Intake: Coordinate with Intake Leads to ensure all relevant technical requirements, campaign details, and creative assets are received for global program execution.
  • Technical Campaign Architecture: Lead the end-to-end technical execution of YouTube’s internal campaigns, ensuring precise configuration of backend placements, and complex targeting parameters.
  • Operational Problem Solving: Identify and resolve technical bottlenecks within internal workflows, ensuring that campaign assets meet rigorous platform standards and production timelines.
  • Quality Assurance & Technical Review: Act as a final gatekeeper, reviewing the final build for accuracy and compliance before it moves to broader stakeholder approvals.
  • Project Management and Coordination: Manage production timelines and regional handoffs to ensure the successful completion of complex digital projects within strict deadlines.
  • Data-Driven Optimization: Facilitate post-campaign reviews to discuss targeting effectiveness and creative impact, providing recommendations for marketing automation tool improvements and future iterations

Accenture India Pvt. Ltd.

Inside Sales Analyst
05.2023 - Current

Job overview

Google Ads, Upper Mass Market Account Manager

  • Strategic Account Management: Orchestrated end-to-end Google Ads campaign lifecycles for high-value clients in the United States market, aligning PPC execution with core business objectives.
  • Consultative Value-Based Selling: Conducted deep-dive needs analyses to pitch and implement tailored digital strategies, consistently meeting and exceeding revenue attainment targets.
  • Portfolio & Budget Optimization: Managed budget allocations, utilizing data-driven spend optimization techniques to maximize ROI for a diverse portfolio of advertisers.
  • Performance Analytics & Reporting: Synthesized complex datasets into weekly, monthly, and quarterly performance reports, providing actionable insights to C-suite stakeholders and clients.
  • Full-funnel expertise: Provided specialized consultancy in sub-solutions, including advanced keyword research, high-conversion ad copywriting, and holistic creative strategy.

WNS (Holdings) Ltd.

Senior Sales Executive
04.2022 - 01.2023

Job overview

Google Ads, Small & Medium Business Account Manager

  • Revenue Growth Catalyst: Directed Google Ads account strategies for a varied clientele, consistently delivering optimized campaign performance to meet aggressive business objectives.
  • Digital Traffic Architecture: Engineered and implemented advanced PPC frameworks aimed at enhancing online visibility and scaling user acquisition for client websites.
  • Performance Intelligence: Conducted in-depth audits of ad performance data to uncover optimization opportunities, leading to continuous refinement of targeting and bidding strategies.
  • Collaborative Strategy Execution: Spearheaded collaborative sessions with internal stakeholders to execute high-impact advertising strategies, managing the lifecycle from ideation to final build.

Cognizant Technology Solutions Ltd.

Senior Process Executive
04.2021 - 03.2022

Job overview

Google Ads Support, Campaign Management & Billing

  • Full-Lifecycle Campaign Management: Orchestrated the strategic intake and execution of Google Ads campaigns for UK advertisers, ensuring all builds met rigorous platform standards.
  • Multi-Platform Integration: Integrated diverse Google tools, including Merchant Center and Firebase, to streamline marketing automation, and improve tracking accuracy for global programs.
  • Partner Ecosystem Coordination: Oversaw the technical administration of Google Partners Programs, facilitating smooth handoffs, and maintaining high-quality service delivery for agency stakeholders.
  • Discovery and Video Analytics: Utilized YouTube-specific performance data to troubleshoot campaign issues and propose creative solutions that enhanced overall program outcomes.

Genpact India Pvt. Ltd.

Process Associate
02.2019 - 04.2021

Job overview

Latitude Financial Services, New Accounts & Applications

  • Operational Troubleshooting: Served as a functional coordinator, investigating and resolving complex account discrepancies, and fraudulent access issues for a global user base.
  • Financial Risk Assessment: Conducted detailed income and application audits to determine creditworthiness, demonstrating strong analytical and decision-making skills.
  • Policy-Driven Execution: Applied rigorous international lending standards (Australia/New Zealand) to manage the lifecycle of credit applications, from intake to final resolution.
  • Cross-Functional Communication: Partnered with credit bureaus like Equifax to manage reporting updates, ensuring all documentation met strict industry compliance standards.

Education

University of Delhi
New Delhi, India

Bachelor of Arts from Sociology, Economics
12-2014

University Overview

Saraswati Bal Mandir
New Delhi, India

Senior Secondary from CBSE
03-2011

University Overview

Saraswati Bal Mandir
New Delhi, India

Secondary Education from CBSE
03-2010

University Overview

Skills

Google Ads campaign management

Client Relationship Management

Team leadership

Performance monitoring

Team supervision

Data analytics

Project coordination

Problem-solving

Team collaboration

Certification

Google Project Management

Timeline

Capstone: Applying Project Management in the Real World

11-2026

Introduction to Generative AI

10-2026

Stay Ahead of the AI Curve

09-2026

Project Execution: Running the Project

09-2026

Agile Project Management

08-2026

Foundations of Project Management

07-2026

Project Planning: Putting It All Together

07-2026

Google Project Management

12-2025

Introduction to AI

10-2025

Discover the Art of Prompting

09-2025

Maximize Productivity With AI Tools

09-2025

Use AI Responsibly

09-2025

Project Initiation: Starting a Successful Project

07-2025
Tech Process Senior Associate
Google Operation Center
01.2025 - Current
Inside Sales Analyst
Accenture India Pvt. Ltd.
05.2023 - Current
Senior Sales Executive
WNS (Holdings) Ltd.
04.2022 - 01.2023
Senior Process Executive
Cognizant Technology Solutions Ltd.
04.2021 - 03.2022
Process Associate
Genpact India Pvt. Ltd.
02.2019 - 04.2021
Saraswati Bal Mandir
Senior Secondary from CBSE
Saraswati Bal Mandir
Secondary Education from CBSE
University of Delhi
Bachelor of Arts from Sociology, Economics
Nidhi KashyapTech Process Senior Associate