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Software Tester with 3.5 years of experience in Automation, Manual, Regression, Web services Testing. Also have experience in BDD Cucumber framework and adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

To work in a dynamic and challenging environment where there is an opportunity of self-improvement in technical, individual and group-based work that will ultimately lead to the further development of my career and of the organization.

Results-driven RPA Senior Developer with over 9 years of experience, including 7 years specializing in Blue Prism. Demonstrated success in delivering end-to-end automation solutions, including feasibility analysis, solution design (SDD/PDD), deployment, and ongoing production support. Proficient in automating complex workflows within the telecom, retail, and hospitality sectors across diverse environments such as web, legacy, and cloud. Committed to leveraging advanced automation techniques to enhance operational efficiency and drive business growth.

Experienced UK Insurance Death Claims Specialist(Life and Pensions) successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 5+ years of experience and agile approach towards work.
Current role involves-

  Quality Checking for Death Claims.
  Training new associates.
  Identifying and Implementing Process Improvements.
  Providing Query Resolutions
  Providing Operational,Quality check and Query resolution support in cross trained areas.
  Conducting Weekly team meetings and getting acquainted about people/process challenge if any, and troubleshooting.
  Daily Quality and compliance reporting and publishing.
  Weekly Onshore Interactions with regards to BAU tasks and process calibration as and when required.


Niharika Devatha

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Tata Consultancy Services

Teleperformance

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Bachelor of Technology - Electrical, Electronics And Communications Engineering

Telangana State Board of Intermediate Education - Mathematics, Physics And Chemistry

Board of Secondary Education Andhra Pradesh - Secondary Education

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Tata Consultancy Services

Teleperformance

Bachelor of Technology - Electrical, Electronics And Communications Engineering

Telangana State Board of Intermediate Education - Mathematics, Physics And Chemistry

Board of Secondary Education Andhra Pradesh - Secondary Education

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