Nikhil Bengre
Summary
To seek a challenging position which will offer responsibility, challenge, and rewarding experiences and at the same time maintaining a high standard of performance and business ethics.
Overview
7
7
years of professional experience
Work History
Cluster Manager
Edelweiss Tokio Life Insurance Company Limited
09.2023 - 12.2023
- Driving a total 72 FTE HC combined under all 3 verticals with a very target oriented Lead Generation Module and online sale module
- Ensuring daily APR is closely checked and the TL's and AM's share regular feedback with the agents on floor along with weekly review on floor's headcount.
Consultant
Capgemini Technology Services
03.2021 - 09.2023
- Participating a team for bid in an RFP/RFQ/RFI with respect to pricing from the kick-off stage till Submission/Orals/BAFO stage
- Deep understanding of ADMT pricing tool from CG and creating custom pricing views based on client's pricing template
- Assisting in strategizing the best pricing approach (Fixed price/ T&M, etc.) based on the simulations generated for the specific deal
- Managing TRIO and GOP alongside the pricing specialist (Deal Analyst) based on the guidelines for the specific region
- Consolidation of multiple resource loadings into various pricing tools depending on the region and to advice the best approach for the usage of tools
- Presenting the deal financials during the deal review and assisting deal analysts with the necessary slides, details on the cash statement, P&L slides, etc
- And keeping multiple simulations in a presentable and easy-to-read format
- Managing overall training of 2 pricing analysts and reviewing the overall deal pricing before their reviews
Sales Manager
WhiteHat Education Technology
09.2020 - 02.2021
- Closing high ticket sales from the leads which could not be converted by the first Sales Manager within 18 days were assigned to Angel leads team
Senior Associate (JL-7)
Maersk Global Service Centres (I) Private
02.2019 - 01.2020
- Ensuring shipping instructions (SI) are submitted to carrier within deadlines (sailing time) by follow up with SI team and be flexible to handle multiple destinations shipments
Operations Executive
Randstad
07.2018 - 02.2019
- Ensuring shipping instructions (SI) are submitted to carrier within deadlines (sailing time) by follow up with SI team and be flexible to handle multiple destinations shipments
Contact Centre Advisor - Non Voice
Reliance
10.2017 - 07.2018
- Maintaining brand's image by immediate intervention in critical posts from influencers
- Following up with the influencers the next 2 days to ensure that they get the service that they expect out of the brand
- Escalating crucial cases which require quick resolution in a short TAT.
Executive - Customer Services
Capita India Pvt Ltd
01.2017 - 06.2017
- O2 process for retention (Chat - UK) and renewals.
Education
Bachelor of Management -
Maharashtra State Board
H.S.C Examination -
Maharashtra State Board
S.S.C. Examination -
Maharashtra State Board
Skills
- Customer Service
- Closing (Sales)
- Microsoft Excel
- Stakeholder Co-ordination
- Ability to Work Under Pressure
- Coordinating
- Microsoft PowerPoint
- Management
Timeline
Cluster Manager
Edelweiss Tokio Life Insurance Company Limited
09.2023 - 12.2023
Consultant
Capgemini Technology Services
03.2021 - 09.2023
Sales Manager
WhiteHat Education Technology
09.2020 - 02.2021
Senior Associate (JL-7)
Maersk Global Service Centres (I) Private
02.2019 - 01.2020
Operations Executive
Randstad
07.2018 - 02.2019
Contact Centre Advisor - Non Voice
Reliance
10.2017 - 07.2018
Executive - Customer Services
Capita India Pvt Ltd
01.2017 - 06.2017
Bachelor of Management -
Maharashtra State Board
H.S.C Examination -
Maharashtra State Board
S.S.C. Examination -
Maharashtra State Board
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