Nikhil Kumar
Team lead
Bengaluru
Summary
Professional leader with track record of managing high-performing teams to deliver results. Proven expertise in team development and operational efficiency, ensuring project milestones are met. Focused on fostering collaboration and adapting to changing needs while maintaining high standards and reliability. Known for effective problem-solving and strategic planning.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
3
3
Languages
Work History
Senior Team Lead
Nobroker Technologies
02.2024 - 02.2025
- Conducted regular performance evaluations for staff members, providing constructive feedback and outlining areas of improvement.
- Fostered strong relationships with cross-functional teams to ensure seamless collaboration on shared initiatives.
- Managed multiple projects simultaneously, effectively prioritizing tasks to meet stakeholder expectations.
Team Lead
Relex Healthcare Services India Pvt.Ltd
09.2020 - 12.2023
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Customer Support Executive
Hinduja Global Solution
03.2018 - 09.2019
- Addressing customer needs and ensuring they have a good experience.
- Develop and improve customer experience.
- Fostering a healthy relationship between the client and the customer.
- Responding to customer queries in a timely and accurate way, via phone, email or chat.
Education
BACHELOR OF BUSINESS - MANAGEMENT
Mangalore University
SECONDARY SCHOOL - Shirlal
Govt. Pre University College
Skills
People management
Coaching and mentoring
Customer service management
Inventory control
Team supervision
Timeline
Senior Team Lead
Nobroker Technologies
02.2024 - 02.2025
Team Lead
Relex Healthcare Services India Pvt.Ltd
09.2020 - 12.2023
Customer Support Executive
Hinduja Global Solution
03.2018 - 09.2019
SECONDARY SCHOOL - Shirlal
Govt. Pre University College
BACHELOR OF BUSINESS - MANAGEMENT
Mangalore University
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