Nikita Malik
Bengaluru
Summary
Dynamic HR professional with extensive experience at AU Small Finance Bank Ltd., excelling in onboarding and compliance. Proven ability to enhance employee engagement and streamline processes, leveraging Oracle expertise and strong communication skills. Successfully managed relocation logistics, ensuring a seamless onboarding experience for new hires, fostering lasting business relationships. Passionate about fostering inclusive work environments through effective communication, collaboration, and a keen understanding of HR compliance frameworks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Onboarding Partner (Corporate)HR Operations
AU Small Finance Bank Ltd.
03.2021 - 11.2024
- Handling On-boarding process for PAN India.
- Managed the whole onboarding process,ensuring that all pre-employment processes and documentation were completed accurately.
- Provided beneficial advice and support to new employees,answered questions,and resolved any problematic issues through calls and mails.
- Interacted with new staff and worked closely with recruiting managers.
- Identified and clarified issues while meeting collaborative with new joiners to achieve prompt resolution.
- Completion of electronic tasks to ensured new hires are informed of orientation,career managers,and hiring process via Oracle.
- Worked with excel spreadsheets,maintaining dashboards related to New Joiners.
- Strong coordination to relevant departments for new joiner’s requirement related to IT or other assets.
- Assisted with the preparation and smooth operation of general induction for all new hires.
- Maintained and organized documents to follow all the compliance procedure.
- Arranging relocation and stay to new joiners to give them a pleasant onboarding experience.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Collaborated with colleagues and support staff to maximize team efficiency.
Customer Care Executive
Teleperformance Pvt. Ltd.
05.2020 - 10.2020
- Coordinated timely responses to online customer communication and researched complex issues.
- Evaluated interactions between associates and customers to assess personnel performance.
- Kept accurate records of all customer interactions and transactions.
Branch Head Manager (HR)
The Learning Zone Institute
03.2019 - 04.2020
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
Pre-Primary Teacher
Madhogarh International School & Turtles - The Pre Primary School
07.2017 - 08.2019
- Incorporated multiple types of teaching strategies into classroom.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Planned and implemented integrated lessons to meet national standards.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Developed and Implemented lesson plans that incorporated music, art, storytelling, and play-based activities in-line with the curriculum.
- Established indoor and outdoor safe play environments for toddler-age children.
- Met with administrators department team members to work on curriculum planning and assessment methods.
- Maintained student records according to rigorous confidentiality and privacy regulations.
Education
Masters In Commerce -
Rajasthan University
Jaipur, Rajasthan 07.2022
MBA - Human Resource Management
Jaipur National University
Jaipur, Rajasthan 07.2020
Bachelor of Commerce -
IIS University, International College For Girls
Jaipur, Rajasthan 07.2017
12th - Senior Secondary Education
Subodh Public School
Jaipur, Rajasthan 04.2014
10th - Secondary Education
Subodh Public School
Jaipur, Rajasthan 04.2012
Skills
- Onboarding Process
- Oracle Software
- Data Analysis
- Regulatory Compliance
- Employee Support
- Document Management
- Excel Spreadsheets
- Problem Solving
- Customer Service
- Leadership Skills
- Process Improvement
- Time Management
- Multitasking
Accomplishments
- Awarded a Bravo trophy and a certificate to acknowledge exceptional individual and a team performance.
- Promoted as a Senior Executive - Senior Onboarding Partner, a leadership role to onboard senior - most employees of the bank.
Certification
- Certificate course in Web Technology and Web Designing from International College for Girls, Jaipur in 2014-15.
- Diploma course in Web Technology and Web Designing from International College for Girls, Jaipur in 2015-16.
- Internship in Web Designing from Ducat Consultancy
- Advance Diploma Course in Web Technology and Web Designing International College for Girls, Jaipur in 2016-17.
- Internship in Web Technology and Web Designing (.Net) from DVS Web Infotech Pvt. Ltd.
- 6-Months Training (.Net) from DVS Web Infotech Pvt.Ltd in Web Technology and Web Designing.
Software
Operating System:Dos,Windows–95,Windows–1000,Windows–XP,Windows 7, Windows 10.
Application Software:MS Office, Microsoft Word, Excel, PowerPoint, Oracle, Darwin box, Outlook.
Timeline
Senior Onboarding Partner (Corporate)HR Operations
AU Small Finance Bank Ltd.
03.2021 - 11.2024
Customer Care Executive
Teleperformance Pvt. Ltd.
05.2020 - 10.2020
Branch Head Manager (HR)
The Learning Zone Institute
03.2019 - 04.2020
Pre-Primary Teacher
Madhogarh International School & Turtles - The Pre Primary School
07.2017 - 08.2019
Masters In Commerce -
Rajasthan University
MBA - Human Resource Management
Jaipur National University
Bachelor of Commerce -
IIS University, International College For Girls
12th - Senior Secondary Education
Subodh Public School
10th - Secondary Education
Subodh Public School
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