Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikitha Jain R

Associate Director
Bangalore

Summary

Experienced technical program manager with a proven track record of successfully overseeing large-scale, cross-functional technical programs in fast-paced environments. I have demonstrated the ability to bridge the gap between business and engineering teams, providing valuable technical guidance and ensuring projects achieve goals within designated timelines. My expertise lies in project management, stakeholder collaboration, risk management, and process optimization. I am proficient in Agile methodologies, ensuring smooth execution across teams and delivering impactful technical solutions.

Overview

14
14
years of professional experience

Work History

Associate Director

Sunstone
01.2025 - Current

Part of the founding team building Vedam (offline B.E. in CS & AI) from the ground up.

Played a key role in early research, curriculum design, and innovative marketing.

Leveraged both technical and managerial skills to help shape a successful and impactful learning experience.

Technical Program Manager (Online + Offline Programs)

Newton School
06.2023 - 12.2024
  • Supervised three cross-functional teams comprising ~25 members to ensure seamless content delivery and operations.
  • Create program schedules, pinpoint risks, and oversee timelines.
  • Spearheaded the successful planning, execution, and delivery of large-scale Data Science online program with 150+ participants.
  • Pioneered an industry-oriented approach by revamping the Newton School Program.
  • Identified opportunities for continuous improvement while maintaining engagement with students throughout the programs.

Senior Technical Content Strategist

upGrad Education Pvt Ltd
11.2020 - 06.2023
  • Created and curated content for Data Science, ML, Cloud, and DevOps programs with a 4.8/5 rating from over 1000 learners.
  • Developed innovative curriculum in collaboration with professors and industry specialists.
  • Managed cohorts of 200+ students, implementing Agile methodologies for effective project delivery

Production Software Engineer

Cerner
01.2020 - 07.2020
  • Conducted advanced technical troubleshooting to resolve intricate issues.
  • Building CCL (Cerner Command Line Language) scripts, investigating and debugging script issues
  • Mentoring L2 and L3 troubleshooting teams
  • Provided technical support to both internal and external clients, addressing issues through effective troubleshooting and debugging

Systems Engineer

Infosys
02.2011 - 08.2012
  • Oversaw software testing, troubleshooting, and debugging for e-Treasury production system at Apple Inc.
  • Utilized technical skills at every phase of the Defect Life Cycle, ensuring triage, analysis, and prioritization were efficiently managed.
  • Enhanced quality assurance processes by pinpointing discrepancies and implementing corrective solutions.
  • Contributed to developing robust, high-impact applications using industry best practices.

Education

B.E. - Computer Science & Engineering

KNS Institute of Technology, VTU
Bangalore

Skills

  • Agile Methodologies

  • Cloud

  • Cross-Functional Leadership

  • Data-Driven Decision Making

  • Distributed Systems

  • JIRA

  • Process Optimization

  • Risk Management

  • Scrum

  • Sprint Planning

  • Stakeholder Management

  • Technical Program Management

  • Strategic Planning

  • Management Consulting

  • Interview Preparation

  • Resume Review

  • Content Strategy

  • C

  • C

  • Java

  • Python

  • UNIX and Shell Scripts

  • SQL

  • HTML

  • Cloud Technologies - AWS

  • DSA

  • Docker

  • Kubernetes

Timeline

Associate Director

Sunstone
01.2025 - Current

Technical Program Manager (Online + Offline Programs)

Newton School
06.2023 - 12.2024

Senior Technical Content Strategist

upGrad Education Pvt Ltd
11.2020 - 06.2023

Production Software Engineer

Cerner
01.2020 - 07.2020

Systems Engineer

Infosys
02.2011 - 08.2012

B.E. - Computer Science & Engineering

KNS Institute of Technology, VTU
Nikitha Jain RAssociate Director