Reading
Nilisha Cardoz
Executive Sales
Mumbai
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Sales Executive
The Designer's Class
mumbai
06.2022 - Current
- Analyzed past sales data and team performance to develop realistic sales goals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Customer Service Representative
Citybond Holdings Ltd.
mumbai
11.2019 - 05.2022
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Sales Representative
Goddress Pharmaceuticals
mumbai
06.2019 - 11.2019
- Selling the company's medications to doctors, pharmacists, and other relevant healthcare professionals.
- Scheduling appointments with doctors, pharmacists, and other healthcare professionals to promote company's products.
- Keep detailed records of all contacts.
- Building and maintaining good business relationships with customers to encourage repeat purchases.
- Promptly submitting purchase orders to the relevant department.
Education
S.S.C -
St. Teresa's Convent High School
Mumbai 06.2012 - 04.2013
Associate Degree -
St. Xavier's Junior College
Mumbai 06.2014 - 03.2015
Bachelor Degree S.Y.Bcom -
Malini Kishor Sanghvi College of Commerce
Mumbai 06.2017 - 04.2018
Skills
Customer service management
Relationship Building
Sales
Business Development
Account Management
Interpersonal Skills
Public speaking
Interests
Learning Instruments
Travel
Food
Timeline
Sales Executive
The Designer's Class
06.2022 - Current
Customer Service Representative
Citybond Holdings Ltd.
11.2019 - 05.2022
Sales Representative
Goddress Pharmaceuticals
06.2019 - 11.2019
Bachelor Degree S.Y.Bcom -
Malini Kishor Sanghvi College of Commerce
06.2017 - 04.2018
Associate Degree -
St. Xavier's Junior College
06.2014 - 03.2015
S.S.C -
St. Teresa's Convent High School
06.2012 - 04.2013