Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Nilisha Cardoz

Executive Sales
Mumbai

Summary

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Overview

4
4
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Sales Executive

The Designer's Class
mumbai
06.2022 - Current
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.

Customer Service Representative

Citybond Holdings Ltd.
mumbai
11.2019 - 05.2022
  • Answered constant flow of customer calls with minimal wait times.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Updated account information to maintain customer records.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Sales Representative

Goddress Pharmaceuticals
mumbai
06.2019 - 11.2019
  • Selling the company's medications to doctors, pharmacists, and other relevant healthcare professionals.
  • Scheduling appointments with doctors, pharmacists, and other healthcare professionals to promote company's products.
  • Keep detailed records of all contacts.
  • Building and maintaining good business relationships with customers to encourage repeat purchases.
  • Promptly submitting purchase orders to the relevant department.



Education

S.S.C -

St. Teresa's Convent High School
Mumbai
06.2012 - 04.2013

Associate Degree -

St. Xavier's Junior College
Mumbai
06.2014 - 03.2015

Bachelor Degree S.Y.Bcom -

Malini Kishor Sanghvi College of Commerce
Mumbai
06.2017 - 04.2018

Skills

    Customer service management

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Interests

Reading

Learning Instruments

Travel

Food

Timeline

Sales Executive

The Designer's Class
06.2022 - Current

Customer Service Representative

Citybond Holdings Ltd.
11.2019 - 05.2022

Sales Representative

Goddress Pharmaceuticals
06.2019 - 11.2019

Bachelor Degree S.Y.Bcom -

Malini Kishor Sanghvi College of Commerce
06.2017 - 04.2018

Associate Degree -

St. Xavier's Junior College
06.2014 - 03.2015

S.S.C -

St. Teresa's Convent High School
06.2012 - 04.2013

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Nilisha CardozExecutive Sales