Nima Sangay Sherpa
Siliguri
Summary
Deputy Sales Manager managing corporate sales, banquet business, and revenue forecasting for a hotel sales operation. Drives 2 monthly and annual revenue targets per cycle through 5–10 corporate sales calls per week, rate discussions, and analysis of 6–10 OTA conversion and hotel reports per week. Supports budgeting and sales planning to strengthen pipeline and performance.
Overview
4
4
Languages
3
3
Certifications
9
9
years of professional experience
Work History
Deputy Sales Manager
Lemon Tree Hotel, Siliguri
2026.04 - Current
- Assisted in planning and budgeting to align sales strategies with revenue goals
- Achieve monthly and annual revenue targets
- Analyzed Comset Hotel Reports and OTA conversion performance to identify growth opportunities
- Conducted sales calls with corporate clients to establish new business relationships
- From April-2026 till Date
Asst. Sales Manager
Lemon Tree Hotel, Siliguri
2024.02 - 2026.01
- Handled banquet sales for weddings, corporate events, and MICE functions, driving customer satisfaction and repeat business
- Met with corporate clients to finalize rate agreements, ensuring competitive pricing and client retention
- Monitored OTA conversion reports, identifying trends to enhance online visibility and booking rates
- Monitor and improve OTA conversion reports
- From February-2024 Till Jan-26
Asst Sales Manager
Hotel Hiland, Siliguri
2023.01 - 2024.02
- Conducted sales calls, generating new corporate tie-ups that expanded client base
- Coordinated hotel tie-ups with corporates and travel desks, enhancing collaboration and business opportunities
- Create online promotional campaigns and offers
- Manage group bookings and ensure smooth execution
- Created online promotional campaigns and offers that increased visibility and engagement
- Represent the hotel at promotional events and exhibitions
- From January-2023 Till February-2024
Asst. Front Office Manager Cum Sales
Hotel Saffron Crest
2021.08 - 2022.12
- Assisted GM with banquet sales strategy to increase event bookings
- Managed online room inventory and rates to optimize occupancy
- Prepared monthly front office reports and budget analysis for strategic planning
- Reviews and completes Credit Limit Report
- Reviews daily Front Office work and activity reports generated by Night Audit
- Training & Supervising Team Members
- Training Up-Selling Rooms
- Handle all Mail query
- From August-2021 Till December 2022
Front Office Executive
Hotel Saffron Crest
2019.08 - 2021.07
- Resolves guest complaints, problems in a quick, efficient manner to maintain a high level of guest satisfaction and quality services.
- Assisting team with Check-In and Check-Out during busy hours
- Prepared monthly and daily revenue reports and circulated to all heads of departments.
- Handle all mail queries
- Receiving hotel bookings
- Assisted team with check-in and check-out processes during peak hours, ensuring streamlined operations.
- From August 2019 Till July 2021
Front Office Supervisor
Hotel Saffron Crest
2018.01 - 2019.07
- Welcoming Guest
- Handle Check-In and Check-Out
- Ensured completion of all rates cards, verifying accuracy and proper signatures for compliance
- Coordinated guest arrival recalls to confirm ETA and room preferences, ensuring personalized service
- Making sure that all Rates Cards have been properly filled and signed
- Cash Handling
- Executed room up-selling strategies, contributing to revenue enhancement
- From January 2018 Till July 2019
Education
Bachelor Degree - Bachelor in Hotel Management
2007-01
Name of Institution IIAS
Level Higher Secondary - Arts
Level Madhyamik - undefined
2002-01
Name of School St. George Higher Secondary School
Skills
Corporate sales & banquet sales
Revenue management & forecasting
Budget planning & analysis
OTA & corporate sales handling
Multilingual communication
Public relations & client management
Training & team development
MICE & wedding event coordination
Key account management
Contract negotiation
Certification
Sales and Distribution Management
Timeline
Deputy Sales Manager - Lemon Tree Hotel, Siliguri
2026.04 - Current
Asst. Sales Manager - Lemon Tree Hotel, Siliguri
2024.02 - 2026.01
Asst Sales Manager - Hotel Hiland, Siliguri
2023.01 - 2024.02
Asst. Front Office Manager Cum Sales - Hotel Saffron Crest
2021.08 - 2022.12
Front Office Executive - Hotel Saffron Crest
2019.08 - 2021.07
Front Office Supervisor - Hotel Saffron Crest
2018.01 - 2019.07
St. George Higher Secondary School - Level Madhyamik,
IIAS, Siliguri - Bachelor Degree, Bachelor in Hotel Management
Scottish University Mission Institution - Level Higher Secondary, Arts
DECLARATION
I do hereby declare that the above information furnished by me is truly classified.
Training
06 months industrial training in all four Major Department - Front Office, Housekeeping, F&B and Production