NIRMAL MATHEW
Bangalore
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
15
15
years of professional experience
Work History
Deputy Sales Manager
Sobha Developers
Bangalore
02.2024 - Current
- To handle sales of Luxury and Premium residential projects, explain and show the projects to Customers, give presentations to Customers.
- Understand client needs and propose solutions that suit them best.
- Develop and maintain relationships with key customers and generate referrals from them.
- Develop and implement sales strategies that enable the company to achieve its corporate objectives.
- To perform comparative market analysis to estimate properties value and be apprised of all the competitors offers and schemes in the market on periodic basis.
- To tele-call from database perspective Brokers, Potential clients for site visit and sales.
- Ensure MIS and other reports are maintained on daily basis.
ASST. SALES MANAGER
THE PAUL HOTEL
BANGALORE
01.2021 - 02.2024
- Responsible for corporate and social sales for the hotel.
- Manager the team to drive sales, train new joiners and groom them for success.
- Update action plans and financial objectives quarterly.
- Execute and support the operational aspects of the business, generating new and maintaining existing customer relationships through various sales activities. This includes creating awareness of the hotel outlets and facilities via face-to-face and telephonic sales calls to ensure targets are met and productivity is maximized.
- Ensure that all details are communicated to all departments in a timely manner and executed to achieve 100% guest satisfaction.
- Consistently meeting or exceeding monthly targets.
FOOD AND BEVERAGE EXECUTIVE
THE CHANCERY PAVILLION HOTEL
BANGALORE
01.2015 - 01.2020
- Possess comprehensive and up-to-date knowledge of all F&B outlets' unique selling points, features, amenities, services, and policies, as well as those of the competition.
- Maintain daily/weekly rosters for the restaurant team.
- Manage food and labor costs for the outlets.
- Collaborate closely with the Sales & Revenue Department as the main point of contact for all F&B-related bookings and inquiries, working in coordination with Outlet Managers to promote special events and occasions.
- Ensure the highest standards of food and beverage service at the hotel outlet.
INDUSTRIAL TRAINEE
ITC WINDSOR MANOR
BANGALORE
01.2013 - 01.2014
GROUP LEADER - GROUP CUSTOMER SALES SPECIALIST
EUREKA FORBES QUILON
KERALA
01.2009 - 01.2011
- Brief team members on daily budgets and incentives.
- Assist with product demos and sales closures.
- Handle client interactions and promptly resolve queries to ensure 100% closure.
- Monitor and track overall operations. Conduct service follow-ups, cold calling, and sales blitz activities.
- Prepare sales reports on a daily, monthly, and annual basis.
Education
Bachelors in hospitality management -
T-John Group of Institutions
12.2015
NCVT Trade Electrical
12.2008
Rajarshi Memorial Higher Secondary School
12.2004
Skills
- Corporate Sales
- B2B
- B2C
- Inbound Sales
- Outbound Sales
- Competitor Evaluation
- Team Management
- Problem Analysis
- Resolution
- Client Relationship Management
- F&B Sales
- Bar Handling
- Implementing Bar Menu
- Lead Generation
- Account Management
- Prospecting skills
- Exceptional multi-tasker
Currentcity
Bangalore
Accomplishments
- Qualified Silver circle club in Eureka Forbes
- Fire and safety certification.
- Employee of the month.
- CSS of the year.
- Appreciation from guests for handling 2000pax social event.
- Appreciation from management for organizing New Year and Holi event in hotel.
- Silver circle club
Coreexpertise
- Corporate Sales, B2B and B2C inbound and Outbound sales
- Vendor Management
- Competitor Evaluation
- Microsoft Office
- Team Management
- Problem Analysis / Resolution
- Client relationship management
- F&B Sales
- Bar handling for 1000pax, New year Eve.
- Implementing bar menu for the pre-opening outlet
Profile
HOSPITALITY AND SALES PROFESSIONAL
Personal Information
- Date of Birth: 03/28/87
- Marital Status: Single
Timeline
Deputy Sales Manager
Sobha Developers
02.2024 - Current
ASST. SALES MANAGER
THE PAUL HOTEL
01.2021 - 02.2024
FOOD AND BEVERAGE EXECUTIVE
THE CHANCERY PAVILLION HOTEL
01.2015 - 01.2020
INDUSTRIAL TRAINEE
ITC WINDSOR MANOR
01.2013 - 01.2014
GROUP LEADER - GROUP CUSTOMER SALES SPECIALIST
EUREKA FORBES QUILON
01.2009 - 01.2011
Bachelors in hospitality management -
T-John Group of Institutions
NCVT Trade Electrical
Rajarshi Memorial Higher Secondary School
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