NIRALI DHODIYA
SURAT
Summary
Results-oriented Telecaller Manager with expertise in team management and customer relationship management. Led efforts to align sales strategies with customer needs, driving improved service quality and customer satisfaction. Enhanced collaboration between sales and marketing teams to achieve impactful results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
telecaller manager
eureka forbes authorised
Surat
03.2024 - Current
- Managed team operations to ensure customer satisfaction and service quality.
- Coordinated with sales teams to align marketing strategies with customer needs
Education
12 Hsc Pass
Shri Dahiben Pithawala
BhimporeSkills
- Team management
- Customer satisfaction
- Service quality
- Sales coordination
- Marketing strategies
- Customer relationship management
- Leadership development
- Team leadership
- Revenue management
- Lead generation
- Customer service
Languages
English
Intermediate (B1)
B1
Hindi
Beginner
A1
Gujarati
Beginner
A1
Affiliations
- drawing
sports
art & crafts
Certification
- bhartiya sanskriti
Timeline
telecaller manager
eureka forbes authorised
03.2024 - Current
12 Hsc Pass
Shri Dahiben Pithawala