PADMA UPADHYAY
JAIPUR
Summary
Confident Telemarketer brings expert communication skills and flexibility to handle diverse customers and assignments. Never shies away from any conversation and consistently meets targets. Reliable in following scripts and overcoming objections. Skilled Telemarketer with track record of exceeding company's expectations and sales goals. Exceptional communication skills, numerically savvy, and skilled negotiator. True problem solver and visionary leader. Adaptable Customer Care Executive identifies and quickly resolves customer care issues. Exceptional organizational skills that works a flexible schedule.
Overview
1
1
year of professional experience
Work History
Telecaller
MEHAR ADVISORY PRIVATE LIMITED
JAIPUR
03.2024 - 03.2025
- Follow-up with customers via phone or e-mail regarding service experience for customer retention reporting.
- Managed multiple tasks simultaneously while maintaining focus on each individual caller.
- Updated customer information in the database accurately.
- Networked to build client base and promote products to new and existing clients.
- Provided timely, courteous, and knowledgeable responses to information requests.
- Handled inbound telephone calls from interested customers.
- Generated leads with successful prospect cold calling and skilled use of persuasive communication skills.
- Resolved customer complaints in an efficient manner following established protocols.
- Developed new leads each day at or above quotas.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Maintained and recorded customer information in database.
- Updated and maintained databases with current information.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Arts -
Vardhman Mahaveer Open University
KOTASkills
- Lead generation
- Database management
- Customer retention
- Sales promotion
- Time management
- Cold calling
- Customer relationship management
- Effective communication
- Active listening
- Team collaboration
- Speech clarity
- Production
- Team building
- Control calls
- Teamwork and collaboration
Affiliations
I like to sing
I like to dance
Languages
Hindi
First Language
Timeline
Telecaller
MEHAR ADVISORY PRIVATE LIMITED
03.2024 - 03.2025
Bachelor of Arts -
Vardhman Mahaveer Open University
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