Satish Saidu

Eluru

Summary

Dynamic telecaller with proven expertise at Satish in outbound calling and lead generation. Excelled in customer engagement, achieving significant sales conversions through exceptional communication and problem-solving skills. Adept at managing multiple tasks while fostering strong customer relationships, ensuring satisfaction and loyalty.

Goal-oriented Customer Care Executive with expertise in training and developing customer service professionals and create bigger profit margins in industry. Skillfully compile monthly customer service metrics and monitor customer service professionals. Friendly and outgoing to solve problems efficiently and effectively.

Overview

year of professional experience

year of post-secondary education

Work History

Telecaller

Satish

Vijaywada

05.2023 - 07.2024

A telecaller’s roles and responsibilities for a resume should highlight skills in outbound calling, customer engagement, lead generation, sales conversion, and excellent communication. Below are industry-standard descriptions you can use in a resume for a telecaller role

Answered incoming calls from customers seeking assistance with product or service related issues.
Developed customer relationships through active listening, understanding their needs, and providing appropriate solutions.
Recorded detailed notes about each call in order to maintain accurate records for future reference.
Resolved customer complaints in an efficient manner following established protocols.
Maintained and recorded customer information in database.
Managed multiple tasks simultaneously while maintaining focus on each individual caller.

Education

Bachelor of Computing - Computer And Information Systems

ZPH High School

Eluru , Indian

05.2023 - 06.2024

Skills

Outbound calling
Customer engagement

Lead generation
Sales conversion

Timeline