Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
User Meets Workshops
Timeline
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NIRMALA KADAM

NIRMALA KADAM

Functional consultant||Product Owner||Business Analyst
Thane,Maharashtra

Summary

Experienced Product Owner with a strong background in product lifecycle management and delivering customer-centric solutions. Skilled at leading cross-functional teams, prioritizing backlogs, and implementing data-driven strategies to achieve key performance indicators (KPIs). Passionate about enhancing user experience and optimizing product performance

Overview

23
23
years of professional experience
7
7
years of post-secondary education

Work History

FUNCTIONAL CONSULTANT

Sonata Software Pvt. Ltd
Mumbai
07.2023 - Current
  • As a functional consultant, I oversaw the project delivery of a desktop application via Azure DevOps, collaborating with stakeholders to gather requirements and ensure successful delivery from the Development, UX, and testing teams.
  • Provided the functional support while creation and implementation of a new Tableau Dashboard
  • Proposed and established key performance indicators (KPIs) in Tableau views and Contract management to facilitate in streamlined decision making to Product strategy team.
  • Automated monthly ad-hoc reporting requirements for multiple teams reducing efforts by 50%.

SUBJECT MATTER EXPERT

Accelya
Mumbai
10.2021 - 03.2023
  • Assessed customer requirements and aligned them with current product features to define the product's value proposition, resulting in a 20% reduction in additional effort.
  • Collaborated with cross-functional teams to oversee product launches on time.
  • Provided functional expertise to presales teams during customer interactions and in responding to RFPs/RFIs.
  • Worked alongside the Marketing team on campaign initiatives and the development of Sales Enablement materials.

PRODUCT OWNER

Accelya
Mumbai
03.2017 - 09.2021
  • Managed the creation of Epics, User Stories, and Features for product development, drawing on customer and industry insights in collaboration with the team.
  • Facilitate the scrum teams in overcoming any obstacles to ensure timely sprint execution and delivery.
  • Oversee the prioritization of the development backlog, taking into account business significance, industry demands, opportunity assessments, and the team's capacity and performance.
  • Conduct product demonstrations for prospective clients and provide regular internal training sessions for the team on new product launches.

SENIOR BUSINESS ANALYST

Accelya
Mumbai
10.2013 - 02.2017
  • Work closely with assigned accounts to ensure customer delight leading to renewals, up-sell/cross-sell and retention.
  • Work closely with Sales, delivery, PMO, product management and finance/legal team to ensure successful & timely delivery of services as per contractual commitments.
  • Be a voice of the customer and balance customer requests and product vision & roadmap.
  • Collaborate with internal teams to facilitate early product adoption by new accounts and optimal adoption by existing accounts.
  • Provide functional training during onboarding and on periodic basis for increased product adoption by customers.

BUSINESS ANALYST

Accelya
Thane
07.2010 - 09.2013

SENIOR SOFTWARE ENGINEER

Shyamala Systems
Bangalore
08.2003 - 02.2006

QUALITY ENGINEER

EMKAY Industries
Belgaum
04.2002 - 06.2003

Education

MBA -

Symbiosis International School
Pune, India
01.2006 - 08.2008

Bachelor of Engineering -

Gogate Institute of Technology
Belgaum, India
01.1997 - 01.2001

Skills

Product Strategy and management

Agile & Scrum Methodologies

Azure devops

Jira for project delivery

Analytical and Critical thinking

Cross-functional Team

Leadership

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Accomplishments

  • Milestone Award - 2020
  • Service Excellence - 2019
  • Galaxy of star - 2017, 2018
  • Merit Incentive - 2014, 2022
  • Feather in cap - 2015, 2016

User Meets Workshops

  • Hannover, Rijswijk -TUI
  • Sydney - Qantas Airlines
  • Atlanta - Delta Airlines
  • Istanbul - Turkish Airlines
  • Lisbon, Greece, Madrid - User meets

Timeline

FUNCTIONAL CONSULTANT

Sonata Software Pvt. Ltd
07.2023 - Current

SUBJECT MATTER EXPERT

Accelya
10.2021 - 03.2023

PRODUCT OWNER

Accelya
03.2017 - 09.2021

SENIOR BUSINESS ANALYST

Accelya
10.2013 - 02.2017

BUSINESS ANALYST

Accelya
07.2010 - 09.2013

MBA -

Symbiosis International School
01.2006 - 08.2008

SENIOR SOFTWARE ENGINEER

Shyamala Systems
08.2003 - 02.2006

QUALITY ENGINEER

EMKAY Industries
04.2002 - 06.2003

Bachelor of Engineering -

Gogate Institute of Technology
01.1997 - 01.2001

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NIRMALA KADAMFunctional consultant||Product Owner||Business Analyst