Summary
Overview
Work History
Education
Skills
Certification
Interests
Arts & Crafts
Timeline
BusinessAnalyst
NISHA TREVOR

NISHA TREVOR

In-flight Manager
Hyderabad

Summary

Dedicated Customer Service and safety professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

In-Line Check Cabin Crew

Interglobe Aviation Ltd.
Hyderabad
11.2022 - Current
  • Assessed and graded subordinates on safety procedures and knowledge.
  • Coached team members on various metrics and helped inprove performance.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Responsibility of maintaining the decorum and operations of team members.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Increased customer satisfaction by resolving issues.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

Core Lead

Indigo Airlines, Interglobe AviaDon Ltd
Hyderabad
03.2018 - 11.2023
  • Responsible for a team of 70 crew members.
  • And to ensure that my team follows all Safety Operating Procedures diligently and is up to date with all Safety and Emergency Knowledge.
  • Collaborated with Leadership team to resolve challenges and discuss methods to improve operations.
  • Keeping team members updated with the latest information.
  • Crew Performance Progress Reports are sent to me in order to evaluate, guide and advise them on areas of improvement.



Cabin Crew

Indigo Airlines, Interglobe Aviation Ltd.
Hyderabad
06.2012 - 03.2018
  • Worked as a junior crew for 18 months and then promoted to Senior Cabin Crew and further Lead Cabin Crew
  • Responsible for safety and security of Passengers and fellow crew
  • Efficient Customer Service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Conducting pre-flight checks of safety equipments
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Ensuring safety regulations are adhered to.
  • Staying up- to-date with First Aid knowledge and other SOPs.

Independant Virtual Assistant

Nisha Trevor
Hyderabad
06.2011 - 05.2012
  • Worked independently on Virtual Clients.
  • Planning & Scheduling
  • Supervised over 300 sales representative virtually on sales and marketing.
  • MIS & Sales report.
  • Email Marketing.
  • Research & Development.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.

Virtual Assistant

M/s. Talent Gurus
07.2010 - 06.2011
  • Job Profile & ResponsibiliDes ! Inbound and outbound voice calls ! Managing Sales Staff ! Online MarkeDng and Advise ! Research and Development ! AdministraDve DuDes

Marketing Consultant

M/s. Elfina Financial Investment
Dubai
07.2009 - 12.2009
  • Financial Consultancy.
  • Trained in Forex Online trading platforms in reference to spot and futures
  • Familiar with Meta 4 and Vertex Platforms
  • Knowledge of Indian Equity, Mutual funds
  • Ability to deal with irate & anxious clients
  • Working as a team with innovative techniques to acquire new clients
  • Planned and executed events and marketing programs to increase qualified leads.
  • Market analysis with Economic, Fundamental, Technical, Psychological & Political factors.

Education

Junior School -

St. Peter’s High School
06.2004 - 01.2006

High School - Humanities

Our Own English High School
Duabi, UAE.

Bachelor’s Degree - Sociology

Amity University
India
06.2021 - Current

Skills

Policies and procedures

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Certification

Nisha Trevor - Mob : 9542697775 ~

Interests

Pencil Sketching

Miniature Art

Crafts

Arts & Crafts

My hobbies have taught me a lot about patience and the importance of being satisfied with the work your hands create. 

Timeline

In-Line Check Cabin Crew

Interglobe Aviation Ltd.
11.2022 - Current

Bachelor’s Degree - Sociology

Amity University
06.2021 - Current

Core Lead

Indigo Airlines, Interglobe AviaDon Ltd
03.2018 - 11.2023

Cabin Crew

Indigo Airlines, Interglobe Aviation Ltd.
06.2012 - 03.2018

Independant Virtual Assistant

Nisha Trevor
06.2011 - 05.2012

Virtual Assistant

M/s. Talent Gurus
07.2010 - 06.2011

Marketing Consultant

M/s. Elfina Financial Investment
07.2009 - 12.2009

Junior School -

St. Peter’s High School
06.2004 - 01.2006

High School - Humanities

Our Own English High School

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NISHA TREVORIn-flight Manager