Nishant Kumar

Project :- Emblem Health ( Feb 2022 - Apr 2023)

• Worked on sales cloud to manage applications for the business.
• Worked on Flows, Process Builder, Approval Process to automate various process as per business requirement.
• Made changes in Lightning components as per user story.

Project :- DIRECTV (July 2023 - Dec 2023)

• Worked in sustain part for the maintenance of the application.
• Handled service now tickets and provided resolution by configuration as well as customization methods.
• Made chanes in the code to meet the new business requirements.
• Made changes in the org like updating the flows, picklist values, list views, modifying access control and other configurations as per the business requirement.
• Collaborated with the team to analyze various tickets, provide feedback and suggestion for finding solutions.