Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Languages
Timeline
Generic

Nishant Mishra

Delhi

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Learning and growing with a startup and entrepreneurial culture, experience of working across multiple industries (Fintech, Banking and Manufacturing) and with an MBA ready to seek a challenging position in a working environment to enhance my knowledge and skills towards the growth of the organization along with self-development

Overview

10
10
years of professional experience

Work History

Key Account Manager

HDFC BANK LTD
Delhi, NCR
09.2021 - Current
  • Developed and implemented key account plans to meet customer needs and increase company profitability.
  • Negotiated contracts with customers that balanced customer requirements with business objectives.
  • Managed multiple accounts simultaneously, ensuring all timelines were met.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Reviewed and proofread proposals outlining services, costs, and benefits for prospective clients.
  • Conducted financial analyses to identify potential opportunities for payment optimization.
  • Monitored competitive activities within assigned accounts and communicated findings to management.
  • Collaborated with internal teams to ensure successful delivery of services and products to customers.
  • Provided training sessions for customers on how best utilize the company's products or services.

Assistant Manager- Business Alliance

BANKIT Services Private Limited
Delhi, NCR
09.2020 - 09.2021
  • Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Providing actionable insights by conducting primary & secondary market research of the industry and performed competitor analysis to analyze the market dynamics and identify potential new markets,
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.

Assistant Manager- Sales (North & West India)

Happay (VA Tech Ventures Pvt. Ltd.)
Delhi, NCR
09.2019 - 08.2020
  • Strategizing the expansion of SaaS based product for market penetration in Tier-2 & 3 cities.
  • Feasibility study based on existing industries and economic viability of setting up alliances in Tier-2 & 3 cities, Researching and analyzing the prospective clients to suggest the operational improvements for high ROI in least period.
  • Strategizing the entire process of lead management, sales & business development for North & West India.
  • Driving the scale and growth through sales transformation, timely execution, market research, financial research and analyzing customer reviews to provide recommendations and actionable insights for product development.
  • Improved the efficiency of lead flow and closures from the partnership with HDFC Bank channel by 53% in comparison with Q2 to Q3.
  • Managed a team of sales representatives by providing guidance, training, and support.
  • Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.

Category Manager

Stadhawk Logistics Pvt. Ltd. (BHEJONA)
Delhi, NCR
04.2019 - 08.2019

QC/ QA Engineer

Goodluck Engineering, Ghaziabad
Ghaziabad
05.2015 - 04.2017

QC/ QA Head

Kunj Forgings, Ghaziabad
Ghaziabad
11.2013 - 04.2015

Education

PGPM -

Great Lakes Institute of Management, Gurgaon
03.2019

B. Tech Mechanical -

Graphic Era University, Dehradun
07.2013

Skills

  • Key Account Management
  • Sales Strategies and Planning
  • Client Relationship Building
  • Market Analysis
  • Cross-Functional Collaboration
  • Organizational Improvement
  • Revenue Generation

Accomplishments

o More than 8 years of experience in Financial and Manufacturing Sectors

o Received Exceptional Contributor award for FY 2022-23 in HDFC Bank Ltd

o Increased lead flow by 53% by penetrating more territories at Happay

o Converted 85 clients within a span of 10 months

o Young Leader Award for “Bringing transformational change in operational Process” at Kunj forgings

o Promoted to position of Quality Head in 6 months at Kunj Forgings

o Was recognized by Goodluck Engineering for making them the first company in North India to have an inhouse NABL accredited testing LAB

o Received Pat on the Back award from Stadhawk Logistics Pvt Ltd to onboard premium brands

Languages

Hindi
First Language
Hindi
Proficient
C2
Punjabi
Upper Intermediate
B2
English
Proficient
C2

Timeline

Key Account Manager

HDFC BANK LTD
09.2021 - Current

Assistant Manager- Business Alliance

BANKIT Services Private Limited
09.2020 - 09.2021

Assistant Manager- Sales (North & West India)

Happay (VA Tech Ventures Pvt. Ltd.)
09.2019 - 08.2020

Category Manager

Stadhawk Logistics Pvt. Ltd. (BHEJONA)
04.2019 - 08.2019

QC/ QA Engineer

Goodluck Engineering, Ghaziabad
05.2015 - 04.2017

QC/ QA Head

Kunj Forgings, Ghaziabad
11.2013 - 04.2015

PGPM -

Great Lakes Institute of Management, Gurgaon

B. Tech Mechanical -

Graphic Era University, Dehradun
Nishant Mishra