NISHIKANTH CANJEEVARAM
HYDERABAD
Summary
I am an enthusiastic professional, keen on aligning with an organization that will both utilize and enhance my skill set while promoting my career advancement. I am driven by the ambition to progressively take on greater responsibilities, aiming to make a substantial impact on both the team and the company's achievements. My dedication to excellence, coupled with a relentless pursuit of continuous improvement, positions me to consistently deliver exceptional outcomes. I am prepared to thrive and adapt within a dynamic team environment, contributing to our collective success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional Collection Manager FOR AP, TG & KA-LAP&BL
ARKA FINCAP LTD
HYDERABAD
09.2024 - Current
- Prepared weekly reports outlining regional collections performance versus goals set by upper management.
- Reviewed aged inventory reports regularly to determine any discrepancies between billed amounts and actual payments received.
- Monitored customer payments, credit limits, and collection activity in assigned region.
- Performed periodic reviews of customer portfolios for accuracy in terms of billing rates, contract terms.
- Negotiated payment arrangements with delinquent customers while ensuring company policies were followed.
- Maintained accurate records of all collections activities including contact information, notes, and outcomes.
- Recognized potential risks associated with certain customers and recommended appropriate action plans to mitigate losses due to bad debt.
- Located new addresses of delinquent customers through research, contacting credit bureaus or by questioning neighbors.
REGIONAL COLLECTIONS MANAGER FOR ANDHRA PRADESH AND TELANGANA COLLECTIONS
ALTUMCREDO HOME FINANCE PVT LTD
HYDERABAD
04.2023 - 09.2024
- Spearheaded comprehensive collections operations, from early delinquency (Bucket X) to Non-Performing Assets (NPA), Including asset repossessions.
- Led and empowered a robust team of 14 in-house Branch Collection Managers (BCMs) to achieve strategic goals.
- Enhanced decision-making by delivering precise Management Information System (MIS) reports on team performance metrics.
- Conducted meticulous daily reconciliation inspections to ensure financial integrity and accuracy.
- Held full accountability for portfolio performance, driving financial health and recovery outcomes.
- Optimized delinquency reporting processes, establishing a streamlined system for enhanced accessibility across branches.
- Negotiated settlements with high-risk accounts.
- Managed to achieve 99.56% average in FY 23-24, with 0.02% NPA and 2.1% 30+ Delinquency.
STATE COLLECTION MANAGER - COLLECTIONS, TELANGANA
SHRIRAM HOUSING FINANCE LTD.
HYDERABAD
12.2021 - 04.2023
- Led Bucket X-NPA collections & repos.
- Led negotiations, reducing delinquency by 1.5%.
- Trained staff in compliance & customer service.
- Handling a team of 10 in-house executives and 2 collection agencies for entire Telangana region.
- Daily banking team updates on collections.
- Exceeded targets with 97% recovery rate.
- Negotiated settlements effectively.
- Enhanced customer repayment plans.
- Maintained the NPA <1% and the 30+ delinquency at 4.5%.
AREA COLLECTION MANAGER - COLLECTIONS, AP & TELANGANA
SHRIRAM HOUSING FINANCE LTD
09.2016 - 12.2021
- Managed comprehensive collections for Bucket X, 1 & 2 across AP and Telangana regions.
- Led a robust team of 18 in-house executives and coordinated with 3 external collection agencies.
- Ensured daily submission of collection reports to the banking team for financial oversight.
- Delivered regular MIS and agency performance reports to senior management.
- Conducted meticulous daily reconciliation to maintain financial accuracy and integrity.
- Negotiated settlements with high-risk accounts.
MANAGER FOR AP ENTERPRISES
AP ENTERPRISES
11.2014 - 08.2016
TEAM LEADER for AXIS BANK(Credit cards) & BAJAJ FINANCE(Two wheeler)
AP ENTERPRISES
03.2013 - 01.2014
- Spearheaded comprehensive COLLECTIONS STRATEGY, achieving targets for a dynamic team of 26 field executives and 6 telecallers.
- Expertly allocated and managed DATA DISTRIBUTION for optimal performance of field executives and telecallers.
- Utilized advanced VLOOKUP techniques for PAYMENT FILE MAPPING, ensuring timely updates to team members for efficient collections.
COLLECTION EXECUTIVE FOR HDFC BANK TWO WHEELER
DHARUN ASSOCIATES
05.2012 - 02.2013
- Achieved resolution and normalization targets for account recoveries.
- Conducted prompt field visits in response to allocated data from the agency.
- Managed an average of 10-12 case visits daily, meticulously documenting each in the DCR ledger.
- Met resolution & normalization goals.
- Prompt field visits post-data receipt.
- Recorded cases in DCR book daily.
Education
B.TECH - AERONAUTICAL ENGINEERING
JNTU University
HYDERABAD01.2012
Skills
- GOOD KNOWLEDGE OF MICROSOFT OFFICE
- ACTIVE LEARNING
- DECISION MAKING
- PROBLEM SOLVING
- SERVICE ORIENTED
- TIME MANAGEMENT
- FLEXIBLE IN APPROACH
- GOOD TEAM MAN
Certification
CERTIFIED FROM THE INDIAN INSTITUTE OF BANKING AND FINANCE AS DEBIT RECOVERY AGENT (DRA), 05/01/13
Accomplishments
- Reduced 90+ Stock of 64 crores to 7 crores in SHFL for FY 21-23.
- Maintained Bucket X efficiency of 97% in SHFL for FYs 16-23.
- Achieved highest Billing efficiency of 98% during the lockdown.
- Awarded by MD & CEO as the best performer for FY 21-22.
- Maintained the consistency of 99.56% Billing efficiency for the FY 23-24 in ACHFL.
- Reduced the 30+ delinquency from 3.5% to 2.1% in ACHFL.
- Maintained NPA at 0.02% with only a single account for AP & TG for FY 23-24 in ACHFL.
Hobbies and Interests
- TRAVELLING
- WATCHING MOVIES
- ADVENTURE ACTIVITIES
Languages
- ENGLISH
- HINDI
- TELUGU
Personal Information
- Date of Birth: 10/21/90
- Nationality: INDIAN
- Marital Status: MARRIED
Timeline
Regional Collection Manager FOR AP, TG & KA-LAP&BL
ARKA FINCAP LTD
09.2024 - Current
REGIONAL COLLECTIONS MANAGER FOR ANDHRA PRADESH AND TELANGANA COLLECTIONS
ALTUMCREDO HOME FINANCE PVT LTD
04.2023 - 09.2024
STATE COLLECTION MANAGER - COLLECTIONS, TELANGANA
SHRIRAM HOUSING FINANCE LTD.
12.2021 - 04.2023
AREA COLLECTION MANAGER - COLLECTIONS, AP & TELANGANA
SHRIRAM HOUSING FINANCE LTD
09.2016 - 12.2021
MANAGER FOR AP ENTERPRISES
AP ENTERPRISES
11.2014 - 08.2016
TEAM LEADER for AXIS BANK(Credit cards) & BAJAJ FINANCE(Two wheeler)
AP ENTERPRISES
03.2013 - 01.2014
COLLECTION EXECUTIVE FOR HDFC BANK TWO WHEELER
DHARUN ASSOCIATES
05.2012 - 02.2013
B.TECH - AERONAUTICAL ENGINEERING
JNTU University
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