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Nitin
Najafgarh
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Concentrix
Gurgaon, India
08.2024 - 09.2025
- Resolved customer inquiries efficiently through multiple channels, enhancing overall customer satisfaction.
- Assisted in training new representatives on company systems and best practices for effective service delivery.
- Collaborated with team members to streamline processes, reducing ticket resolution times significantly.
Education
Bachelor of Arts - B.A(HONS) GEOGRAPHY
Delhi University
04-2020
12th - Arts
CBSE Board
03-2017
10th -
CBSE Board
03-2015
Skills
- Basic Knowledge of Computer
- Strong Communication
- Teamwork and collaboration
- Friendly, positive attitude
- Time management
- Problem-solving
PERSONAL DETAILS
- Name: Nitin
- Father's Name: Jagbir Singh
- Date of Birth: 5 August 2000
- Marital Status: Unmarried
- Gender: Male
- Nationality: Indian
- Languages Known: English & Hindi
Travelling and playing cricket
Travelling is my favorite hobby, offering a refreshing escape from daily monotony while fostering personal growth and learning. It allows me to explore new places, meet diverse people, and experience different cultures.
Playing cricket is my favorite hobby, providing both physical exercise and immense joy. It is an exciting, strategic outdoor game played between two teams of 11, fostering teamwork and concentration.
Timeline
Customer Service Representative
Concentrix
08.2024 - 09.2025
Bachelor of Arts - B.A(HONS) GEOGRAPHY
Delhi University
12th - Arts
CBSE Board
10th -
CBSE Board