NITISH KUMAR
MADHUBANI
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
Federal Bank
Darbhanga
10.2023 - Current
- Assisted in managing daily branch operations and customer service initiatives.
- Coordinated team schedules to ensure adequate coverage and efficient workflow.
- Developed marketing materials to promote banking services and products effectively.
- Evaluated customer feedback to enhance service offerings and branch performance.
- Resolved customer inquiries and issues promptly to maintain satisfaction levels.
- Ensured compliance with regulatory standards and internal policies.
Education
M. Tech - CTM
National Institute of Technology
Warangal 08.2021 - 06.2023
B.Tech - Civil Engineering
Motihari College Of Engineering
MotihariClass XII -
C.M SCI College
BiharClass X -
Jesus & Marry Academy
BiharSkills
- Branch operations
- Customer service
- Team coordination
- Marketing material development
- Regulatory compliance
- Customer relationship management
- Effective communication
- Problem solving
Hobbies and Interests
- Playing cricket
- Cooking
- Reading book
Internships Trainings
Junior Banking certificate
NISM
Personal Information
- Father's Name: MANOHAR MANDAL
- Mother's Name: LALITA DEVI
- Date of Birth: 03/06/99
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Assistant Manager
Federal Bank
10.2023 - Current
M. Tech - CTM
National Institute of Technology
08.2021 - 06.2023
B.Tech - Civil Engineering
Motihari College Of Engineering
Class XII -
C.M SCI College
Class X -
Jesus & Marry Academy