Accomplished SME in AR Collection at Crowdstrike, adept in leveraging MS Office and DOMO BI tools to streamline debt recovery processes, achieving a significant reduction in outstanding debts. Skilled in project handling and fostering client relationships, my strategic approach has markedly improved accounts receivable status. Demonstrates exceptional reporting capabilities and problem-solving skills.
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
- MS Office