Paavan Narlawar
Senior Business Consultant
Nagpur
Summary
Successful CTRM/ETRM business professional with demonstrated track record consulting. Exceptional program, team, and project manager. Skilled at mentoring staff, integrating ideas, and customizing approaches to support specific means and goals. Determined Business Analyst with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Forward-thinking Operations Specialist bringing 11 years of expertise in consulting and business analysis for CTRM/ETRM sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
11
11
years of professional experience
Work History
Senior Business Consultant
Commverse Global Pvt Ltd
03.2024 - Current
- Improved client satisfaction by analyzing business processes and implementing customized solutions.
- Delivered successful projects by leading cross-functional teams and adopting best practices in project management.
- Strengthened client relationships through effective communication, understanding their needs, and delivering tailored solutions.
- Collected various reports and information regarding client's business by interviewing, shadowing, and analyzing reports.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Business Consultant
Eka Software Solutions Pvt Ltd
05.2021 - 03.2024
- Evaluated situations and delivered targeted solutions using various tools and resources
- Devised processes to boost long-term business success and increase profit levels
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
- Developed complete business plans and operational strategies for new and existing business
- Introduced new methods, practices, and systems to reduce turnaround time
- Negotiated and resolved disputes between stakeholders finding mutually beneficial solutions
- Designed and implemented risk management system to identify and mitigate potential risks
- Developed and updated tracking spreadsheets for process monitoring and reporting
- Evaluated customer needs and feedback to drive product and service improvements
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Supported creation of detailed, technical financial models to value potential acquisition targets
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
Senior QA Engineer
Fendahl Technologies Pvt Ltd
09.2017 - 04.2021
- Supported quality team members during corrective action updates
- Contributed to root cause analysis to determine core reason for failures and errors
- Developed and implemented comprehensive quality assurance program to guarantee organization products met safety and quality standards
- Researched and evaluated new techniques and technologies to improve product quality
- Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction
- Partnered with senior management to analyze issues and find appropriate solutions
- Maintained compliance with industry standards and regulatory compliance during managed projects
- Reported on non-compliance issues and other negative factors discovered during production
- Developed and maintained defect databases for known issues
- Documented testing procedures for developers and future testing use
- Incorporated delivery requirements into planning of testing schedules
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
- Tested functional and compatibility of new programs or updates in comparison to existing applications
- Evaluated function, performance, and design compliance of every product against design standards and customer needs
- Advised developers on problems with databases, performance, and other issues
Software Engineer
Tech Mahindra Limited
03.2014 - 08.2017
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations
- Coordinated with other engineers to evaluate and improve software and hardware interfaces
- Partnered with development team on product development and application support plans
- Collaborated with fellow engineers to evaluate software and hardware interfaces
- Provided direction and guidance to process improvements and established policies
- Collaborated with clients to define solution requirements
- Coordinated efficient large-scale software deployments
- Conducted regression testing and submitted observations to development team
Education
Post-Graduate Certificate - Cyber Security Management And Data Scienece
IIM Nagpur
Nagpur 04.2001 -
MBA -
ICFAI Sikkim University
Nagpur 04.2001 -
Bachelor of Engineering Technology - Information Technology
Shri Ramdeobaba College Of Engineering
Nagpur, India 04.2001 -
Skills
Business analysis
Data analytics
Organizational development
Business process reengineering
Scalability
Operations management
Customer service management
Quality assurance and control
Multitasking
Timeline
Senior Business Consultant
Commverse Global Pvt Ltd
03.2024 - Current
Business Consultant
Eka Software Solutions Pvt Ltd
05.2021 - 03.2024
Senior QA Engineer
Fendahl Technologies Pvt Ltd
09.2017 - 04.2021
Software Engineer
Tech Mahindra Limited
03.2014 - 08.2017
Post-Graduate Certificate - Cyber Security Management And Data Scienece
IIM Nagpur
04.2001 -
MBA -
ICFAI Sikkim University
04.2001 -
Bachelor of Engineering Technology - Information Technology
Shri Ramdeobaba College Of Engineering
04.2001 -
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