Padmapriya Elangovan
Bengaluru,India
Summary
Accomplished professional with expertise in technical documentation and the document development life cycle (DDLC). Proficient in agile methodology and scrum master practices, ensuring seamless collaboration with subject matter experts (SMEs) and effective end-user content development. Skilled in DITA, topic-based authoring, and functional domain adaptation, with a strong focus on best practices identification. Adept at customer interaction and committed to enhancing user experience through precise style guides and style sheets.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
R&D engineer
Hitachi Energy
Bengaluru, Karnataka
10.2022 - 11.2025
- Responsible for creating user manuals, service manuals, release notes, online help and installation guide.
- Performed all the job roles in Document Development Life Cycle such as requirement analysis, audience analysis, production learning, SME interviews, template creation, content drafting, authoring, reviewing and publishing.
- Worked in an agile scrum environment, adhering to internal scrum method and process.
- Led Agile documentation projects as Scrum Master, ensuring timely delivery of user guides across multiple sprints.
- Adept in structure documentation topic based authoring like HTML, XML and DITA.
- Create and maintain high-quality technical documentation for products and solutions, ensuring accuracy, clarity, and adherence to organizational standards.
- Develop content using DITA XML structure for consistency, modularity, and reusability across deliverables.
- Utilize Oxygen XML Editor for authoring, editing, and validating XML-based documentation.
- Design and edit technical diagrams, process flows, and illustrations using Microsoft Visio.
- Capture, edit, and annotate visuals for documentation with Snagit to enhance content clarity.
- Develop and maintain online Web Help systems for easy navigation and accessibility of documentation.
- Collaborate with engineering, product management, and quality teams to gather and verify technical information.
- Ensure documentation meets usability, accessibility, and compliance requirements.
- Participate in peer reviews to maintain high documentation quality and adherence to style guides.
Technical Writer
Sonovision Aetos
Bengaluru, Karnataka
09.2018 - 09.2022
- Familiar with data banks like Airbus supply, TDUMS and AIRn@v.
- Hands on experience in illustration tools such as Tech Illustrator, Adobe Photoshop, Cortana 3D and product view.
- Followed various types of style guide such as Microsoft Manual of Style for Technical Publication (MSTP), Simplified Technical English (STE) and company specific style guide.
- Worked on different type of change drivers such as Modification summary, Request for revision, concession and service bulletins and to incorporate the same in the manuals.
- Worked on ATA 100, iSpec 2200 and ASD S1000D specifications.
- Competent in work-order induction and allocation of work to the team based on individual technical expertise and estimated customer delivery dates.
- I have experience interacting with the business analyst/requirement engineer, developer and QA analyst to gather the necessary information.
- Onsite Support
- Undergone validation training for Proofreader in Toulouse, France for 3 weeks.
- Undergone validation training for Illustrator Inspector in Seville, Spain for 2.5 months.
Education
BE - Aeronautical Engineering
GKM College of Engineering and Technology
Chennai, Tamil Nadu 08.2014 - 06.2018
Higher Secondary School - Computer Science
St. Theresa Girls Higher Secondary School
Chennai, Tamil Nadu 06.2013 - 04.2014
Skills
Technical Writing & Authoring Tools
- Oxygen XML Arbortext Editor Adobe FrameMaker AEMS Snagit Adobe Photoshop
- Technical Illustrator SAP MS Visio Adobe Photoshop
Markup & Styling
- XML HTML CSS
Documentation Standards & Processes
- DITA XML Microsoft Style Guide (MSTP) Document Development Life Cycle (DDLC)
Other Tools
- SAP for documentation workflows
- MS Visio for diagrams and process flows
- Content Management Systems (CMS)
Certification
- B2 Certification - Airbus Linguistic Standard for English, KINGS LEARNING
- Web design (HTML5 and CSS3, Responsive Design and SASS), UDEMY Inc.
- Scrum Master: Role of the Scrum Master
Languages
English
Advanced
Personal Information
Title: Engineer | Technical Writer
Custom
I hereby declare that the information furnished is true to the best of my knowledge and belief. - Padmapriya Elangovan
Timeline
R&D engineer
Hitachi Energy
10.2022 - 11.2025
Technical Writer
Sonovision Aetos
09.2018 - 09.2022
BE - Aeronautical Engineering
GKM College of Engineering and Technology
08.2014 - 06.2018
Higher Secondary School - Computer Science
St. Theresa Girls Higher Secondary School
06.2013 - 04.2014