Padmashree Y
Associate-Background Verification
Bangalore
Summary
Analytical and detail-oriented professional with experience in operations management, background verification, vendor coordination, and process handling. Skilled in managing verification workflows, order tracking, stakeholder communication, and ensuring timely completion of tasks while maintaining quality standards. Experienced in coordinating with internal teams and external vendors, resolving discrepancies, and improving operational efficiency. Strong ability in reporting, process management, client handling, and compliance-driven operations.
Overview
2
2
years of professional experience
Work History
Associate
AuthBridge Research Services Private
06.2024 - Current
- Conducted overseas employment verification through calls and emails with global HR departments.
- Handled multiple cases simultaneously while maintaining accuracy and TAT (Turnaround Time).
- Reviewed discrepancies in employment details and ensured proper escalation for resolution
- Managed vendor coordination and follow-ups to ensure timely completion of assigned verification checks, and meet turnaround time (TAT) requirements.
- Coordinated with external vendors and internal teams for smooth workflow execution, issue resolution, and quality compliance.
- Supported order management activities by tracking case allocation, progress updates, pending requests, and timely closure of verification assignments. Acted as a point of contact during escalations and urgent cases.
- Monitored vendor performance, followed up on delays and discrepancies, and escalated critical issues for quick resolution. Suggested improvements in workflow for faster case closure.
- Assisted in process improvement initiatives to optimize workflow efficiency and maintain service quality.
- Gained exposure to supply chain management concepts through vendor handling, task allocation, process tracking, and operational coordination.
Education
MBA - Marketing And Finance
PES Collge of Engineering
Mandya, India 04.2001 -
Skills
Background Verification (BGV)
Employment Verification (Overseas)
Vendor Management
Order Management
Escalation Handling & Issue Resolution
Supply Chain Operations
Vendor Coordination & Follow-up
Quality Assurance & Control
Process Tracking & Reporting
MS Excel & Reporting
Timeline
Associate
AuthBridge Research Services Private
06.2024 - Current
MBA - Marketing And Finance
PES Collge of Engineering
04.2001 -
Internship
Digital Sales Intern
Shriram Life Insurance
- Learned CRM tools and digital lead conversion strategies.
- Promoted digital insurance plans to potential customers through online campaigns.
Interests
- Music
- Cooking