PALAK
Faridabad
Summary
Dynamic telesales executive with proven success at JMD INFRACON in lead generation and customer service. Skilled in outbound telemarketing and adept at multitasking, I consistently exceeded sales targets and fostered strong client relationships. My ability to analyze sales data has driven significant growth and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Telesales Executive
JMD INFRACON
Faridabad
01.2025 - Current
- Generated new leads via cold calling techniques, referrals, networking events.
- Maintained accurate records of customer interactions utilizing CRM software.
- Achieved established sales targets by generating new customer accounts.
- Followed up on sales leads through outbound calling.
- Answered incoming calls from potential customers and addressed their inquiries.
- Identified needs of customers promptly and efficiently.
Sales Associate
BHAN TECHNOLOGIES
Faridabad
05.2024 - 01.2025
- Worked with fellow sales team members to achieve group targets.
- Answered customer inquiries regarding product features, pricing, and availability.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Education
BBA -
JB KNOWLEDGE PARK
Faridabad05-2024
Intermediate
BOHRA PUBLIC SCHOOL
Faridabad04-2024
Matriculation
BOHRA PUBLIC SCHOOL
Faridabad05-2022
Skills
- Customer service
- Multitasking Abilities
- Outbound telemarketing
- Adaptability
- Lead generation
- Sales analytics
COMPUTER SKILLS
- Basic knowledge of computers
- Basics of Microsoft Excel.
- Basics of Microsoft Word.
LANGUAGES
- Hindi
- English
HOBBIES
- Cooking
- Gardening
- Surfing Internet
PERSONAL DETAILS
- Name: Palak Singla
- Father's Name: Mr. Raj Kumar
- Mother's Name: Mrs. Preeti Rani
- Date of Birth: 09th of May, 2006
- Gender: Female
- Mother Tongue: Hindi
- Marital Status: Unmarried
- Nationality: Indian
Timeline
Telesales Executive
JMD INFRACON
01.2025 - Current
Sales Associate
BHAN TECHNOLOGIES
05.2024 - 01.2025
BBA -
JB KNOWLEDGE PARK
Intermediate
BOHRA PUBLIC SCHOOL
Matriculation
BOHRA PUBLIC SCHOOL
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