Pallab Gharami
Summary
A result-oriented General Manager with more than 16 years of rich experience in luxury automobile retail business and as well as in functions such as marketing, finance, accessories, pre-owned car sales and insurance . Dedicated Sales Professional to delivering positive customer experiences to promote loyalty and repeat business and focused on increasing revenues and expanding margin. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager – Sales & Operation
Volkswagen Kolkata (PPS Motors Pvt. Ltd)
06.2023 - 07.2024
- Responsible for leading the entire dealership Sales and Sales allied businesses (Finance, Insurance and Accessories) for Sustainable Growth and Incremental Sales Volume
- Monitor all Branch Heads' activities on daily basis and guide them towards the Organization's Goal.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Business Head – Sales & Operation
Maruti Suzuki – Nexa (Premier Car World Pvt. Ltd.)
12.2020 - 06.2023
- Responsible for leading the entire dealership sales operations for Sustainable Growth and Incremental Sales Volume.
- Cultivated a positive work environment that promoted employee engagement, teamwork, and high levels of job satisfaction.
Sr. Manager – Sales
Kent RO System Ltd.
02.2019 - 03.2020
- Responsible for setting up and handling the entire sales operations in West Bengal
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
DGM – Sales
Audi Kolkata ( Mohan Motor Pvt. Ltd. )
01.2017 - 02.2019
- Responsible for leading the sales and profitability operations.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
Sr. Manager - Sales
Mercedes Benz – Kolkata (Benchmark Interkrafts)
04.2011 - 12.2016
- Responsible for delivering the profit-oriented sale volume and best in class customer experience
- Provided strong leadership to enhance team productivity and morale.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
Sales Consultant
Imperial Honda (Shaun Automobile Pvt. Ltd.)
12.2007 - 03.2011
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Education
Advanced Strategic Management Programme -
Indian Institute of Management
Kozhikode11.2025
MBA -
Management Institute of Durgapur
Durgapur01.2007
B.COM (Hons) -
Calcutta University
Kolkata01.2005
Skills
- Team Management
- Sales and Marketing Management
- Dealership Management
- Business Development Management
- Fund Management
- Stock Management
- P & L Management
- Leadership and team building
- Problem Resolution
- Operations Management
- Efficient multi-tasker
- Quality Management
Accomplishments
- Star performer - Sales Consultant, Mercedes-Benz Kolkata, 12/01/12
- Promoted as Sales Manager, 01/01/13
- Promoted as Sr. Sales Manager, 01/01/14
- Top Performer - Sales Manager, Audi Kolkata, 12/01/18
- Best GM – Sales (Nexa – Kolkata), 12/01/21
- Winner in Highest Premium Segment Sale and Best B to R Ratio, 12/01/21
- Volks Club Champion for Highest Tiguan Sales- East (Sales Head Category), 12/01/21
Remuneration
Current package Rs. 18.50 lakh yearly and assured variable remuneration of Rs.3 lakh. Benefits as company provided fuel.
Disclaimer
I hereby declare that the information stated above is true to the best of my knowledge and belief. No attempts have been made to falsify.
Certification
1) Mercedes-Benz C- Sales certified Sales Professional.
2) Audi certified Sales Professional.
Timeline
General Manager – Sales & Operation
Volkswagen Kolkata (PPS Motors Pvt. Ltd)
06.2023 - 07.2024
Business Head – Sales & Operation
Maruti Suzuki – Nexa (Premier Car World Pvt. Ltd.)
12.2020 - 06.2023
Sr. Manager – Sales
Kent RO System Ltd.
02.2019 - 03.2020
DGM – Sales
Audi Kolkata ( Mohan Motor Pvt. Ltd. )
01.2017 - 02.2019
Sr. Manager - Sales
Mercedes Benz – Kolkata (Benchmark Interkrafts)
04.2011 - 12.2016
Sales Consultant
Imperial Honda (Shaun Automobile Pvt. Ltd.)
12.2007 - 03.2011
Advanced Strategic Management Programme -
Indian Institute of Management
MBA -
Management Institute of Durgapur
B.COM (Hons) -
Calcutta University
1) Mercedes-Benz C- Sales certified Sales Professional.
2) Audi certified Sales Professional.
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