Microsoft Office
Pankaj Chawla
Manager - Warehouse/Logistics Operation
Delhi,DL
Summary
An effective leader with 12 years of experience looking for to work in a growth-oriented organization, and to reach the peak of career through Hard Work, Patience, Perseverance and contributes towards the company's growth. Expertise in identify process, performance gaps and develop tactical approaches to fix process shortfalls. Trust builder with effective communication skill, strong analytical & resolution provider
Overview
12
12
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Warehouse Operation Manager
Infifresh Foods Private Limited
Gurgaon
2022.02 - Current
- Leading warehouse operation team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs).
- Ensuring warehouse all items are collected from goods clearance location (INBOUND), receiving at warehouse/HUB, storing and preserving properly.
- Handled day-to-day shipping and receiving overseeing more than 2000 packages per day.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Organized records of vehicles, schedules and completed orders.
- Tracked production and quality control systems to proactively identify deficiencies.
- Evaluate Vendor performance (Delivery/RTO/Escalations) to ensure that quality objectives and delivery deadlines are met.
- Ensuring Stock Count/Audit on periodically basis to track material variances & reconcile difference in stocks in HUB/Warehouse.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enabling team to complete all required huddles/meeting/training and guide how to maintain standards of material and Machinery (Quality/Packaging/Maintenance).
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managing effective warehouse space to maximize capacity and focused on cost-reduction initiatives plans
Operation Manager
Merabo Labs Pvt. Ltd
Delhi
2021.04 - 2022.03
- Supervision and control of all warehouse functions like inward, outward and storage of materials, issue control, managing incoming and rejection of material
- Ensuring physical verification of received goods for quality and quantity as well as of warehouse stock and statutory registers
- Initiate safety procedure across facilities to spread out safety culture within premises.
- Ensure usage of space and mechanical handling equipment efficiently; making sure quality, budgetary targets and environmental objectives are met in all warehouses
- Ensuring Stock Count/Audit on periodically basis to track material variances & reconcile difference in stocks in HUB/Warehouse
- Managing FEFO process to maintain inventory accuracy to reduce operational loss.
- Submitting proper documentation associated with warehouse transactions, deliveries and invoicing to customers and in-house departments, Leading day to day production to meet short- and long-term goals and ensuring compliance with safety policies and procedures
- Evaluate Vendor performance (Delivery/RTO/Escalations) to ensure that quality objectives and delivery deadlines are met
- Liaising with insurance companies for goods in transit insurance; ensuring timely payment of premium based on value of goods in transit during policy period.
- Managing Team shift roaster & time to time their Training & education about Process and Quality related contents based on organization goals vs targets
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Expertise in identify process, performance gaps and develop tactical approaches to fix process shortfalls.
- Formulating MIS reports on key metrics, non-moving inventory (Dead Stock), Perpetual Stock Count, Consumption Variance, Scrap/Damage and Sales Report (B2B & B2C)
- Developing appropriate supply chain strategy to achieve organization target at lowest possible cost
- Introduced new methods, practices and systems to reduce turnaround time.
- Prepared annual budgets with controls to prevent overages.
Warehouse Operation Manager
CMUNITY INNOVATIONS PVT. LTD
Gurgaon
2021.01 - 2021.03
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Handled day-to-day shipping and receiving overseeing more than 1200 packages per day
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Organized records of vehicles, schedules and completed orders.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Manager Stores & Logistics
KENT RO SYSTEMS LIMITED
Delhi
2020.09 - 2020.12
- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs.
- Directed shipping and receiving of wide range of products daily.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Handled day-to-day shipping and receiving overseeing more than 950 packages per day.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.
- Managed inventory control, cash control and store opening and closing procedures.
- Organized records of vehicles, schedules and completed orders.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities.
Hub Manager
HIVELOOP LOGISTICS PVT LTD
Delhi
2019.07 - 2020.08
Warehouse Manager
GADGETWOOD ESERVICES PVT LTD
Delhi
2017.11 - 2019.06
Commercial Manager
GLANZ TRAVELS PVT LTD
Delhi
2016.09 - 2017.10
Area Manager
INSTAKART SERVICES PVT LTD
2016.02 - 2016.08
Asst. Warehouse Manager
QUICKDEL LOGISTICS PVT LTD
2015.07 - 2016.01
Team Lead
Vector E-Commerce Pvt Ltd
Gurgaon
2014.11 - 2015.06
Asst. Warehouse Manager
ARVATO INDIA, BERTELSMANN
Gurgaon
2014.03 - 2014.10
Warehouse Executive
PAN MACMILLAN PUBLISHERS LTD
SAHIBABAD
2011.08 - 2012.12
Senior Operation Executive
GILAT SATELLITE NETWORKS PVT LTD
Noida
2008.03 - 2010.05
Education
Bachelor of Commerce - Business
University of Delhi
New Delhi 2002.05 - 2005.09
Skills
Logistics Management
undefinedAdditional Information
Visited ISRAEL in 2011 to attend the SAP workshop. Sponsored by Gilat Satellite Networks India Pvt. Ltd.
Software
Outlook
SAP/ERP
Industry Exposure
- IT Telecom
- FMCG
- Fresh & Vegetables
- Sea Food Processing
- Home Appliances
- E-Commerce
- Publishing House
- 3PL Logistics
Interests
Travelling
Cricket
Watching Movie
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Warehouse Operation Manager
Infifresh Foods Private Limited
2022.02 - Current
Operation Manager
Merabo Labs Pvt. Ltd
2021.04 - 2022.03
Warehouse Operation Manager
CMUNITY INNOVATIONS PVT. LTD
2021.01 - 2021.03
Manager Stores & Logistics
KENT RO SYSTEMS LIMITED
2020.09 - 2020.12
Hub Manager
HIVELOOP LOGISTICS PVT LTD
2019.07 - 2020.08
Warehouse Manager
GADGETWOOD ESERVICES PVT LTD
2017.11 - 2019.06
Commercial Manager
GLANZ TRAVELS PVT LTD
2016.09 - 2017.10
Area Manager
INSTAKART SERVICES PVT LTD
2016.02 - 2016.08
Asst. Warehouse Manager
QUICKDEL LOGISTICS PVT LTD
2015.07 - 2016.01
Team Lead
Vector E-Commerce Pvt Ltd
2014.11 - 2015.06
Asst. Warehouse Manager
ARVATO INDIA, BERTELSMANN
2014.03 - 2014.10
Warehouse Executive
PAN MACMILLAN PUBLISHERS LTD
2011.08 - 2012.12
Senior Operation Executive
GILAT SATELLITE NETWORKS PVT LTD
2008.03 - 2010.05
Bachelor of Commerce - Business
University of Delhi
2002.05 - 2005.09
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