Pankaj Makheja

• • Presently managing 24 stores in Lenskart.com, especially one of them is among the highest revenue at the Pan India level.
• • Managing COCO-17 and FOFO-5 stores responsible for brand business
• • Managing team of 90 employees deputed under these stores responsible for brand business
• • Maintaining awareness of market trends in the retail industry, understanding the forthcoming customer initiatives and monitoring what local competitor’s are doing
• • Managing stock levels and making key decisions about stock control.
• • Managing P&L of all the stores under my cluster.
• • Reaching the targets and goals set in my area on a monthly basis
• • Establishing, maintaining and expanding stores to increase the base
• • I have opened 8 new stores in my cluster to date
• • Increasing business opportunities through various routes to market
• • Setting sales targets for individual stores.
• • Managing Replacement and training sales team of 90 employees with complying to the HR & Trainer team's expectation.
• • Developing sales strategies and setting targets
• • Monitoring team’s performance and motivating them to reach targets
• • Compiling and analyzing sales figures
• • Possibly dealing with some major challenges in the stores
• • Introduced cost-saving initiatives to reduce losses and increase profit margin.
• • Keeping up to date with products and competitors

• Presently managing 80 store’s like W, Aurelia & Wishul under the brand partner with these formats Pantaloon, Central, Shopper Stop and Reliance Trends.

• Managing a team of 220 employee’s deputed under these stores responsible for brand business

• Reaching the targets and goals set of my area on monthly basis

• Establishing, maintaining and expanding store’s to increase the base

• Servicing the needs of existing customers

• Increasing business opportunities through various routes to market

• Setting sales targets for individual reps and your team as a whole

• Managing Replacement and training sales team of 220 employee’s with complying to the HR & Trainer team expectation

• Developing sales strategies and setting targets

• Monitoring team’s performance and motivating them to reach targets

• Compiling and analyzing sales figures

• Possibly dealing with some major accounts partner

• Reporting to senior managers

Keeping up to date with products and competitors

• Implement plans to maximize sales and to meet targets.

• Review’s with team on business performance & new initiative’s.

• Managing stock levels and making key decisions about stock control.

• Maintaining awareness of market trends in the retail industry, understanding the forthcoming customer initiatives and monitoring what local competitor’s are doing.

• Ensures that the store maintains outstanding customer care standard’s by providing a friendly environment that treat’s each customer as a guest, with respect and courtesy while providing them with quick and friendly service.

• Dealing with staffing issue’s such as interviewing potential staff, conducting Appraisals and Performance review’s, as well as providing or organising training and development.

• Planning leave & shifts timing, motivating the staff, monitor individual performances of brands, general discipline and punctuality on the floor

• Analyzing sales figure’s and forecasting future sales

• Organizing activity between team to drive business.

• Upgrading the talent of the floor team by conducting training to create future leader’s.

• To ensure timely review and feedback take’s place for all floor employee’s.

• To ensure achievement of, set of targets in terms of service standard’s for the customer. transactions and operations