Pankaj Sharma
Sales Deputy Manager
New Delhi
Summary
Dynamic professional with a proven track record at Axis Max Life Insurance Limited, excelling in customer engagement and sales management. Recognized for enhancing client satisfaction through targeted strategies and exceptional service.
Overview
3
3
years of professional experience
1
1
Language
Work History
Deputy Manager
Axis Max Life Insurance Limited
08.2023 - Current
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sales Consultant
Policy Bazaar
10.2022 - 03.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Education
Tourism And Hospitality
Jiwaji University
Gwalior 03.2019
Skills
Customer engagement
Sales management
Teamwork and collaboration
Problem-solving
Client relationship management
Self motivation
Sales process
Achievements
- Qualified For Bangkok Tour
- Qualified For Pattya Tour
Timeline
Deputy Manager
Axis Max Life Insurance Limited
08.2023 - Current
Sales Consultant
Policy Bazaar
10.2022 - 03.2023
Tourism And Hospitality
Jiwaji University