Reading Books
PAPPU KUMAR YADAV
SALES MANAGER
KOLKATA
Summary
Driven Area Sales Manager with 5+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement. Dedicated management professional possessing knowledge of the sales cycle process, negotiating deals with clients, increasing client bases through cold-calling and leading teams throughout the sales process. Skilled Area Sales Manager with desire to lead teams toward achieving revenue goals. Focused on keeping up-to-date and informed on competitors and specific needs of assigned sales territory. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Area Sales Manager
Manak Waste Mangment Pvt. Ltd
Kolkata
2019.02 - Current
- Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
- Built and strengthened cross-functional partnerships to improve sales success.
- Set sales objectives and attainment plans for East region.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Mentored and trained 24 sales associates for 8 store locations.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Submitted reports to senior management to aid in business decision-making and planning.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Analyzed data and profit and loss statements to compose store budget.
- Provided strong service to customers, increasing customer loyalty 75%.
- Mentored team members to enhance professional development and accountability in workplace.
- Assisted in driving sales through targeted product presentation and merchandising.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
Store Manager
Mobel India Pvt.ltd
Bhubaneswar
2017.08 - 2019.02
- Managed store organization, maintenance and purchasing functions.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business by developing and maintaining strong team of 6 employees devoted to customer service.
- Promoted business strategy by implementing improvements based on guest feedback.
- Examined merchandise to verify correct pricing and attractive displays.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Addressed and resolved strategy issues to support sales management and guide business direction.
- Submitted orders for new inventory.
- Generated spreadsheets detailing sales information.
- Improved sales process and tracking with implementation of new point of sale (POS) system.
- Resolved customer service issues promptly.
Consumer Engagement Specialist (Google)
Denave India Pvt. Ltd (Google Pixel)
Kolkata
2016.11 - 2017.07
- Carried out day-to-day duties accurately and efficiently.
- Improved operations through consistent hard work and dedication.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Handled 50 to 60calls per day to address customer inquiries and concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Store Manager (Vivo Exclusive Store)
Vivo Communication Device Pvt.Ltd
kolkata
2015.05 - 2016.11
- Maintained excellent attendance record, consistently arriving to work on time.
- Delivered services to customer locations within specific timeframes.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Collaborated with team members to achieve target results.
- Led projects and analyzed data to identify opportunities for improvement.
- Developed team communications and information for meetings.
- Worked with customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
Sales Associate
OneAssist Consumer Solution Pvt Ltd
KOLKATA
2014.01 - 2015.05
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained records related to sales, returns and inventory availability.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Arts - Language Arts Education
Asutosh College
Kolkata 2010.06 - 2014.07
Skills
Relationship building
Accomplishments
- Supervised team of 25 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Music
Traveling
Timeline
Area Sales Manager
Manak Waste Mangment Pvt. Ltd
2019.02 - Current
Store Manager
Mobel India Pvt.ltd
2017.08 - 2019.02
Consumer Engagement Specialist (Google)
Denave India Pvt. Ltd (Google Pixel)
2016.11 - 2017.07
Store Manager (Vivo Exclusive Store)
Vivo Communication Device Pvt.Ltd
2015.05 - 2016.11
Sales Associate
OneAssist Consumer Solution Pvt Ltd
2014.01 - 2015.05
Bachelor of Arts - Language Arts Education
Asutosh College
2010.06 - 2014.07
Similar Profiles
Sahil RawatSahil Rawat
Assistant Manager at Manak Waste management pvt ltdAssistant Manager at Manak Waste management pvt ltd
Ankit GUptaAnkit GUpta
Senior Manager at Manak Waste Management Private LimitedSenior Manager at Manak Waste Management Private Limited
Jitendar JangidJitendar Jangid
Quality Controller at mangmentQuality Controller at mangment