Parshan Uday
Cybersecurity & Fraud Specialist - Learning and Development Strategist
Hyderabad,TG
Summary
Dynamic Product Trainer and E-Learning Developer with over six years of expertise in designing and delivering high-impact training programs for global audiences. Passionate about merging instructional design, fraud risk awareness, and data-driven learning strategies, I specialize in transforming complex technical and compliance concepts into engaging, actionable training experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Product Trainer
Backbase
Hyderabad
04.2023 - 03.2025
- Designed and delivered 15+ e-learning modules for fintech products using Articulate 360 and Camtasia, resulting in a 30% improvement in learner engagement and knowledge retention.
- Leveraged AI tools to automate training content creation, reducing development time by 20%.
- Created training videos using Camtasia to visualize complex product workflows, reducing onboarding time by 25%.
- Collaborated with cross-functional teams, including product owners and instructional designers, to align training materials with product updates and user needs.
- Conducted a needs analysis to identify skill gaps, and designed tailored training programs, improving team productivity by 25%.
- Delivered e-learning modules to global teams and customers, ensuring effective adoption of complex fintech products.
Corporate Trainer
Draup Business Solutions
Bangalore
09.2022 - 04.2023
- Delivered product training sessions for global partners, ensuring effective adoption and usage of the platform.
- Created training materials, including user guides, FAQs, and video tutorials, reducing support queries by 30%.
- Provided ongoing support to partners, addressing product-related queries and improving customer satisfaction scores by 15%.
- Collaborated with the product team to gather feedback and improve training content, resulting in a 20% increase in user engagement.
Sr. Corporate Trainer
Spoors Technologies
Hyderabad
10.2021 - 07.2022
- Trained customers, partners, and internal employees on DIY products, ensuring effective product adoption and usage.
- Conducted workshops and webinars to enhance product knowledge, resulting in a 20% increase in user satisfaction.
- Developed step-by-step guides, presentations, and demo videos, reducing onboarding time by 25%.
Sr. Product Trainer
Wipro
Hyderabad
08.2018 - 09.2021
- Promoted from Risk Analyst to Assistant Trainer Manager within 3.5 years, specializing in fraud detection for fintech and banking products.
- Analyzed transaction data using SQL and Tableau to identify patterns and anomalies, improving fraud detection accuracy by 15%.
- Conducted cross-functional training sessions for 300+ employees across multiple verticals, enhancing team performance and reducing errors by 20%.
- Developed training materials, including user guides, FAQs, and video tutorials, to support new hires and improve onboarding efficiency.
- Collaborated with internal teams to report fraud trends and recommend process improvements, contributing to a 10% reduction in fraud cases.
Education
B.Tech - Mechanical Engineering
Jawaharlal Nehru Technological University
Hyderabad04-2018
High School Diploma -
Loyola High School
Bodhan06-2012
Skills
- Instructional Designing
- Learning management systems
- E-learning platforms
- Articulate 360
- Camtasia
- Product demonstration
- SQL & Tableau
- AI Tools for Content Creation
- Jira
- ClickUp
- Advanced Excel
- Fraud detection
- Risk Analysis
- Video creation
Certification
- Camtesia Certified
- Articulate 360
- SQL
Intrests
- Creating educational YouTube videos on tech tools like Camtasia and Articulate 360.
- Participating in hackathons focused on fraud detection and cybersecurity.
Languages
English
First Language
Hindi
Elementary (A2)
A2
Timeline
Product Trainer
Backbase
04.2023 - 03.2025
Corporate Trainer
Draup Business Solutions
09.2022 - 04.2023
Sr. Corporate Trainer
Spoors Technologies
10.2021 - 07.2022
Sr. Product Trainer
Wipro
08.2018 - 09.2021
B.Tech - Mechanical Engineering
Jawaharlal Nehru Technological University
High School Diploma -
Loyola High School
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