Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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PATHROSE V

PATHROSE V

Travel Desk Manager
Trivandrum

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Hard-working with strong organizational skills. Achieves company goals through exceptional planning and prioritization.

Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.


Overview

13
13
years of professional experience
1
1
year of post-secondary education

Work History

Travel Desk Manager

O By Tamara ( Green miles Solutions )
Trivandrum, Kerala
08.2023 - Current

➢Used Microsoft Word and other software tools to create documents and clear communications.

➢Staffing In Travel Desk (Travel Desk Staffs, Drivers)

➢Daily/Monthly Attendance Report of Staffs

➢ Transportation Management & Coordination

➢ Monitoring the Office Items.

➢ Prompt reply for all tele enquires and mail

➢ Well experienced in customer service.

➢ Monthly & Daily Tallying Accounts.

➢ Monthly Updating of Reports with Reviewing

➢Successfully maintained clean driving license and access to reliable transportation.

➢Analysed reporting to reconcile transactions, accounts and ledgers.

Travel Desk Supervisor

Hotel Hilton Garden Inn
Trivandrum, Kerala
06.2018 - 08.2023

➢ Documentation

➢ Staffing In Travel Desk (Travel Desk Staffs, Drivers)

➢ Daily/Monthly Attendance Report of Staffs

➢ Transportation Management & Coordination

➢ Monitoring the Office Items.

➢ Prompt reply for all tele enquires and mail

➢ Well experienced in customer service.

➢ Monthly & Daily Tallying Accounts.

➢ Monthly Updating of Reports with Reviewing

Office assistant Cum B i l l i n g A s s o c i a t

BCD Travel Technopark, Trivandrum
Trivandrum, Kerala
03.2014 - 03.2017
  • Updated database regularly ensuring accessibility of current information when needed.
  • Entered handwritten data into computers for easy retrieval.
  • Opened office each day and readied spaces for staff and guests.
  • Helped set up internal and external office activities for small and large groups.
  • Prompt reply for all tele enquires and mail
  • Billing Transport, Hotels, Visa & miscellaneous
  • Airline Invoicing (LCC, BSP)
  • Checking the invoices and give to the clients
  • Well experienced in customer service.
  • Airport assistance for our VIP /CIP clients
  • Daily Reports Handover TO Accounts team

Sales Executive cum Store In-charge

J.K fashion Pvt. Ltd Chennai & Trivandrum
Trivandrum, Kerala
04.2012 - 04.2014
  • Boosted sales revenue through aggressive and targeted marketing strategies.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Identified new business opportunities that enhanced growth potential of the company.
  • Elevated brand awareness for significant market influence through strategic sales campaigns.
  • Monitoring the Shop Items.
  • Sending Daily Reports to General Manager.
  • Monthly Updating of Reports with Reviewing.
  • Monthly & Daily Tallying Accounts.
  • Assisting Team Members To Put Their Schedules & Controlling Them..
  • Well experienced in customer service.

Education

S.S.L.C -

Kerala Board of Public Examination
Trivandrum, Kerala
/2007 -

Plus Two - Humanities

Kerala Board of Higher Secondary Examination
Trivandrum, Kerala

Diploma - Travel & Tourism

ISBM University
Kochi, Kerala
03.2016 - 04.2017

Skills

    Leadership

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Languages

English
Fluent
Hindi
Advanced
Tamil
Fluent
Malayalam
Fluent

Interests

Music

Criket

Foot Ball

Reading

Timeline

Travel Desk Manager

O By Tamara ( Green miles Solutions )
08.2023 - Current

Travel Desk Supervisor

Hotel Hilton Garden Inn
06.2018 - 08.2023

Diploma - Travel & Tourism

ISBM University
03.2016 - 04.2017

Office assistant Cum B i l l i n g A s s o c i a t

BCD Travel Technopark, Trivandrum
03.2014 - 03.2017

Sales Executive cum Store In-charge

J.K fashion Pvt. Ltd Chennai & Trivandrum
04.2012 - 04.2014

S.S.L.C -

Kerala Board of Public Examination
/2007 -

Plus Two - Humanities

Kerala Board of Higher Secondary Examination
PATHROSE VTravel Desk Manager