Summary
Overview
Work History
Education
Skills
Websites
References
Interests
Timeline
Generic
PAUL RICHARD

PAUL RICHARD

Chennai

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Highly knowledgeable Sales Executive credited with combining sales, marketing and business development expertise to deliver substantial revenue growth in highly competitive and diverse business markets. Strong expertise in cold-calling to large organizations as well as leveraging existing networks, and proactively hunting and tactfully closing new accounts. Multi-faceted skills include building relationships, expertise navigating business politics and road blocks, training and development of talent, and driving exceptional growth and profitability in Internet / Ad-Tech industry. Offer exceptional communication, collaborative efforts with all members of the organization

Overview

14
14
years of professional experience
2
2
Languages

Work History

Zonal Head - Strategic Accounts

Magicbricks.com
Chennai
11.2022 - Current
  • Leading the Strategic Accounts vertical comprising 8 senior strategic account managers responsible for 8-' of our company's total revenue
  • Managing a monthly recurring revenue of USD 25-,- across 81 real estate developers and construction companies
  • Consistently setting benchmarks with the best retention rate in the last 9 years
  • Maximized revenue by utilizing compliant and professional sales processes that resulted in a demonstrated deal-closure success rate.

Circle Head - Sales

Lead School
Puducherry
08.2020 - 11.2022
  • Owning the strategies for developing business and achieving optimal expansion & growth of schools in 7 districts, across 2 states, 18 team members
  • Collaboration with Marketing Operations, Academic Excellence Managers, and external stakeholders to manage customer success activities from onboarding and activation to advocacy and expansion
  • Being the custodian of revenue performance - responsible for forecasting and target attainment of the circle and also being accountable for improving retention of partner schools and minimizing churn
  • Expert in analyzing market trends, setting performance targets, resource allocation, ensuring the hygiene of the sales pipeline, negotiation, and deal closure.

City Head - Sales

Zomato Ltd.
Chennai
04.2018 - 08.2020
  • Consult and drive results for Large Enterprise Accounts Premium hospitality establishments in Chennai in aspects of Table Reservations, PPC Ads, Loyalty Membership, and Online Ordering
  • Strategic Account Director handling a monthly billing of USD 40,000 on pre-paid advertisements and around USD 120,000 USD GMV through Gold Transactions
  • Responsible for Zomato Gold's demand/supply, and account management in Chennai
  • Launched new business territory (Vizag and Ranchi) with a team of 9 Sales Managers.
  • Initiating Key outbound Sales Strategies and Generating Growth for existing partners
  • Improving cross-functional learning within departments to deliver optimum results for partner restaurants.
  • Core member of the launch team in Chennai with 400+ restaurants, Consistent performer in the city with the least number of mid-cycle billing drops to date .Top 3rd Manager with highest performance countrywide. Incharge of the denial of service cases for the city during launch

Chief Marketing Officer

Ariven Interiors pvt Ltd
Chennai
12.2016 - 04.2018
  • Built strategy to acquire clientele comprising leading architects and builders in Tamil Nadu resulting in INR 1.27 CR Revenue
  • Developed and implemented comprehensive marketing strategies to drive sales, increase brand awareness, and attract new customers.

Chief of Staff to Regional Director

International Justice Mission
Chennai
11.2013 - 12.2016
  • Liaison manager for Headquarters based out of Washington DC and the Regional Office
  • Monitoring and evaluating the progress of programs specific to the rehabilitation of the rescued victims of slavery
  • Curating and executing the All India Basic Investigator Course (BIC) training for teams from different locations
  • Hosted a VIP-level stakeholder/fundraising event with 100+ notable attendees
  • Maintained the Schedule of the Regional Directors' Meetings, Travel Itineraries, and Relocation
  • Worked on initial drafts of Government Documents / Grant letters.

Assistant Manager

Royal bank of Scotland
Chennai
02.2010 - 11.2013
  • Subject matter expert on CCV for the Natwest and Ulster Bank Priority Customers. Migrated the process from the United Kingdom (London) & Edinburgh to India. Leading two teams of 12 members.
  • The team achieved 100% customer retention for escalated complaints and achieved a record-breaking complaint resolution turnaround time.
  • Recognized and awarded for Driving Efficiency & Delivering Customer Service across the USA Operations, Winner of the Global Excellence 2012 Citizens Financial group award in Boston, USA
  • One of the 16 Individual Finalists for the International Continuous Improvement and Innovations (CII) Award 2011- RBS HQ, Edinburgh, Scotland.

Education

Bachelors of commerce -

P.S.G. College of Arts And Science
Coimbatore
08-2009

Skills

  • Leadership and Teamwork
  • Customer Relationship Management
  • Consultative Sales
  • Business Strategy & Planning
  • Sales/Forecasting Management
  • New Business Development
  • Account Management
  • Revenue Growth Management

References

References available upon request.

Interests

Music

Baking

Running

Timeline

Zonal Head - Strategic Accounts

Magicbricks.com
11.2022 - Current

Circle Head - Sales

Lead School
08.2020 - 11.2022

City Head - Sales

Zomato Ltd.
04.2018 - 08.2020

Chief Marketing Officer

Ariven Interiors pvt Ltd
12.2016 - 04.2018

Chief of Staff to Regional Director

International Justice Mission
11.2013 - 12.2016

Assistant Manager

Royal bank of Scotland
02.2010 - 11.2013

Bachelors of commerce -

P.S.G. College of Arts And Science
PAUL RICHARD