Payal Aggarwal
Associate Manager - Products & Solutions
Noida
Summary
Results-driven professional with expertise in technical consulting and solution delivery. Adept at understanding client needs and providing tailored solutions that drive business growth. Collaborative team player with strong focus on achieving results and adapting to dynamic environments. Key skills include technical presentations, client relationship management, and strategic planning.
Overview
10
10
years of professional experience
2
2
Certificates
Work History
Associate Manager
Newgen Software, Products and Solutions
03.2023 - Current
- Handled solution delivery and business process automation for the Europe Market for Newgen products like Enterprise Content Management suite(ECM), Business process management(BPM), Customer Communications Management(CCM)
- Supported sales team success by delivering technical expertise during client meetings and presentations
- Assisted in closing deals by addressing customer objections and demonstrating the value of proposed solutions
- Increased win rate by developing compelling solution presentations that effectively showcased product capabilities
- Responded to specific customer requests, including RFP/RFI responses and industry-specific solutions as part of bid and proposal management
- Enhanced customer satisfaction by understanding their business pain points, mapping the requirements with Newgen's offering and architect the tailored solutions for product demonstration
- Collaborated with product management teams to provide feedback on market trends and contribute to product improvements and implementations
- Researched and analyzed use cases for integrating generative AI with ECM.
Manager
Scry Analytics, Inc
07.2020 - 03.2023
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization
- Presented compelling product demonstrations at industry conferences, garnering significant interest from potential customers and stakeholders alike
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
- Collaborates closely with developers to implement the requirements, provide necessary guidance to testers during QA process
Business Analyst
Quale Infotech
03.2019 - 07.2020
- Leads all aspects of Digital Transformation pre-sales
- Elicit and clearly document business and systems requirements
- Drafted business process and aligned them with functional and technical requisites in the form of BRDs of multiple projects for various clients
- Lead and support team in responding to RFPs/bids, pricing requests
- Coordinate with HR for resource availability and allocation
- Preparation of FRD’s & BRD’s
Associate Consultant
Wipro Limited
06.2018 - 03.2019
- Implemented a structured approach to capturing business requirements and translating them into requirements
- Provided the holistic view of the project and then analyzed solution options and recommend the preferred option
- Building insights using varied/alternate data sources
- Accenture
Associate
Software Engineering
03.2015 - 05.2016
- Developing module named ‘Schriftverkehre’ which is used for dynamic PDF generation for meetings and other banking documentation
- Analyzed the business requirement for the module and converted them into deliverable solutions
- Acted as Interim team lead for the module and took on the responsibility for task delegation and status report generation.
Education
MBA - IT And Finance
FORE School of Management
Delhi, India 04.2001 -
B.Tech. - Electronics And Communications Engineering
Bhagwan Parshuram Institute Of Technology
Delhi 04.2001 -
Skills
Requirements gathering
Product demonstration
Customer engagement
Project scoping
Proposal development
Project management
Presentations
Multitasking Abilities
Certification
Certified ScrumMaster (CSM) - Scrum Alliance.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Manager
Newgen Software, Products and Solutions
03.2023 - Current
Certified ScrumMaster (CSM) - Scrum Alliance.
11-2022
Manager
Scry Analytics, Inc
07.2020 - 03.2023
Business Analyst
Quale Infotech
03.2019 - 07.2020
Associate Consultant
Wipro Limited
06.2018 - 03.2019
One-week certificate course in ‘International Finance’ at Nanyang University, Singapore
03-2017
Associate
Software Engineering
03.2015 - 05.2016
MBA - IT And Finance
FORE School of Management
04.2001 -
B.Tech. - Electronics And Communications Engineering
Bhagwan Parshuram Institute Of Technology
04.2001 -