Philip Raju
Ongole
Summary
Results-driven Cluster Manager experienced in team leadership, sales strategy development, and operational management. Enhanced service delivery and productivity through effective communication, performance evaluation, and strategic planning. Focused on achieving business objectives by revamping processing procedures and addressing production challenges.
Overview
1
1
Language
3
3
years of post-secondary education
8
8
years of professional experience
Work History
Cluster Manager
Muthoot finance
07.2025 - Current
- Managed daily operations across multiple branches to ensure service excellence.
- Managed budgets for the cluster, ensuring financial targets were achieved within agreed timelines.
- Implemented strategies to improve productivity, efficiency and quality of service delivery in the cluster.
- Collaborated with department heads to optimize resource allocation and workflow management.
- Oversaw compliance with company policies and regulatory requirements consistently.
- Conducted regular audits to maintain operational efficiency and service standards.
- Identified training needs of staff within the cluster and implemented appropriate development plans accordingly.
- Lead a team of professionals in providing high level administrative support services within the cluster environment.
- Evaluated and managed performance of shop managers, supervisors and administrative retail staff.
- Implemented marketing strategies to promote financial products and services effectively.
Sales Manager
Act fiber net
06.2023 - 07.2025
- Developed and implemented effective sales strategies to enhance customer engagement.
- Managed sales team to achieve monthly targets and improve performance.
- Maintained strong relationships with key clients for long-term business growth.
- Trained new sales representatives on product knowledge and company policies.
- Conducted market research to identify potential business opportunities and trends.
- Collaborated with marketing to design promotional materials for new products.
Assistant Manager
Reliance jio fiber
11.2019 - 05.2023
- Managed daily operations and ensured compliance with company policies.
- Coordinated team schedules and facilitated effective communication among staff.
- Assisted in training new employees on customer service protocols and product knowledge.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Developed process improvements to enhance efficiency in service delivery.
- Monitored inventory levels and coordinated with suppliers for timely restocking.
- Implemented promotional strategies to increase awareness of available services.
- Collaborated with cross-functional teams to support project initiatives and goals.
Sales Executive
Hathway Broadband
12.2018 - 10.2019
- Developed strong relationships with clients to understand their broadband needs.
- Presented product offerings and tailored solutions to meet customer requirements.
- Conducted market research to identify new sales opportunities and trends.
- Collaborated with marketing teams to create promotional materials for campaigns.
- Managed customer inquiries and provided timely support throughout the sales process.
- Trained new team members on effective sales techniques and product knowledge.
Education
Bachelor of Arts - S.V.K.P Degree College Podili
Acharyamaina Nagaraju University
Podili , Ongole 06.2013 - 03.2016
Intermediate
Podili , Ongole Hphs School
Podili , Ongole Skills
- Operational management
- Sales strategy
- Market research
- Marketing planning
- Product launches
- Resource management
- Team management
- Workforce planning
- Performance management
- Customer management
- Cross-functional collaboration
- Cross-functional team leadership
- Staff training
- Relationship building
- Problem solving
- Analytical thinking
- Communication
- Multitasking
- Cross-functional team leadership
Languages
English
Beginner (A1)
A1
Timeline
Cluster Manager
Muthoot finance
07.2025 - Current
Sales Manager
Act fiber net
06.2023 - 07.2025
Assistant Manager
Reliance jio fiber
11.2019 - 05.2023
Sales Executive
Hathway Broadband
12.2018 - 10.2019
Bachelor of Arts - S.V.K.P Degree College Podili
Acharyamaina Nagaraju University
06.2013 - 03.2016
Intermediate
Hphs School