S THAMEEN ANSARI THAMEEN
Tiruvallur
Summary
Strategic Cluster Manager with expertise in operational management and team leadership. Enhances service delivery and staff training to improve compliance and performance across retail locations. Skilled in project management and operational strategy, emphasizing effective communication and problem-solving to optimize operations. Focused on staff development and organizational success, driving performance improvement through strong team management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cluster Manager
POORVIKA MOBILES Pvt.Ltd
06.2008 - Current
- Managed daily operations across multiple retail locations to maintain service excellence.
- Oversaw operations ensuring consistent quality standards throughout multiple sites.
- Implemented effective strategies that streamlined operations and improved service delivery.
- Guided staff on compliance with operational policies, enhancing overall performance.
- Conducted regular meetings with store managers to discuss best practices and operational challenges.
- Trained employees in customer service techniques and product information to enhance customer interactions.
- Developed tailored training plans based on identified staff needs for professional development.
- Led a team delivering comprehensive administrative support services within the operational cluster.
* I have worked 1 year as a accountant and 2 years as a store manager and so 8 years as a ASM and so far 5 years as a ARSM and then performing as cluster manager for about 2 years in the company
Education
High School Diploma -
Vadakarai, Government School
Tiruvallur,india04-1998
Skills
- Project management
- Operational management
- Strategic planning
- Data analysis
- Customer relationship management
- Staff training and development
- Performance evaluation
- Sales strategy
- Team leadership
- Problem solving
- Effective communication
- Decision making
- Time management
- Operations management
- Business planning
- Multitasking skills
- Microsoft Office proficiency
- Adaptability and flexibility
Languages
Tamil
Native
Native
English
Upper Intermediate (B2)
B2
hindi
Advanced (C1)
C1
marathi
Beginner
A1
Certification
Excel goodies
Accomplishments
Best ASM Award,2010
Timeline
Cluster Manager
POORVIKA MOBILES Pvt.Ltd
06.2008 - Current
High School Diploma -
Vadakarai, Government School