Piyush Chaturvedi
Lucknow
Summary
Driving Profitability through Strategic Business, Leading teams, Process and Quality Oriented. Aggressive competitive approach to acquire business in complex situations from hunting and strategic approaches.
Overview
33
33
years of professional experience
Work History
Circle Head
Ascend Telecom Pvt Ltd
Lucknow
12.2007 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Responsible for the P&L for the Circle.
- Analyzing Customer Needs is the key of sales.
- Ensuring positive EBIDTA of Circle.
- Accounting for Capex Control.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Sulabh International Social Service Organization
Head Project Engineer
Lucknow
05.1994 - 12.2006
- Developed project plans, budgets and timelines to ensure successful completion of projects.
- Assigned tasks to personnel based on their skill sets and monitored progress to ensure timely completion.
- Conducted risk assessments and created mitigation strategies for potential risks associated with projects.
- Managed resources such as equipment, materials, personnel and subcontractors to achieve project goals.
- Reviewed blueprints, drawings and specifications for accuracy and completeness prior to construction commencement.
- Identified cost saving measures that could be implemented without compromising safety or quality standards during the project life cycle.
- Compiled reports detailing progress updates, budget information and other relevant data related to the assigned project.
- Coordinated meetings with stakeholders including clients, architects, engineers, subcontractors and other parties involved in the project.
- Maintained accurate records of all expenses incurred during the course of a given project.
- Analyzed design or requirement information for equipment or systems.
- Finished projects on time and within budget.
Quality Engineer
Ram Das Arya, Govt. Contractor
Gwalior(M.P)
11.1992 - 04.1994
- Performed data analysis to identify root causes of quality issues and developed corrective actions.
- Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
- Assisted in the design and implementation of new processes for improved product quality.
- Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
- Performed root cause analysis for detected faults and developed corrective actions.
- Maintained ISO documents within manufacturing facilities to comply with applicable regulations.
- Developed inter-disciplinary cross-training programs to expand competencies among employees and reduce knowledge gaps.
- Communicated with clients and coworkers about analysis results.
- Determined design criteria or specifications.
- Analyzed design or requirement information for equipment or systems.
- Created accurate project specifications, documenting in technical manuals.
- Formulated plans using detailed drawings.
Junior Engineer
Emerald Industries Ltd. at Godrej Soap's Ltd, Malanpur Near Gwalior (M.P.)
Gawalior(M.P)
04.1991 - 10.1992
- Assisted in developing engineering plans for projects.
- Developed and implemented test procedures for quality control.
- Investigated and resolved customer complaints regarding product performance.
- Created detailed reports on project progress, timelines and outcomes.
- Evaluated existing systems and processes for improvement opportunities.
- Implemented cost-saving measures that improved efficiency within the department.
- Maintained updated records of materials used in production processes.
- Performed maintenance activities on equipment according to schedule.
- Assisted senior engineers in designing experiments or tests.
- Estimated quantities and costs of project materials for owner review.
- Managed project design under direction of experienced engineering professionals.
- Evaluated architectural plans and consulted with clients to define project scope and objectives.
Education
B.Tech - Civil Engineering Technology
Board Of Technical Education ,Bhopal (MP)
04-1991
Diploma - Rail Transport Management
Institute of Rail Transport, Rail Bhawan
New DelhiSkills
- Decision-Making
- Interpersonal Communication
- Troubleshooting
- Verbal Communication
- Problem Resolution
- Time Management
- Planning
- Microsoft Office
- Analytical Thinking
Accomplishments
* Set record making benchmark by adding highest nos (Pan India) of anchor sites in FY 18-19 as big revenue income. & 2nd highest Anchor sites in 2014-15 (97 sites)
* Revenue Aspect: (a) Recd award for Highest EBITDA growth (b) Highest NET GAIN in yr 2018-19 & 2nd position in last FY.
* Recd Highest ever Total 9 Awards & cirtificates from AIRTEL in FY 2023-24.
* Recd Appriciation from BSNL, AIRTEL CEO/ CTO ,Voda & RJIO for best services during Ram mandir inauguration (22nd jan-24)
* Built 110 sites in FY-2022-23 & achieved Macro & Micro AOP YTD Feb-24
* Customer Satisfaction: Through affective manner cracked critical sites in same Geogrophy as and when Customer demanded.
* Energy Management: Have set benchmark in highest Energy gain for the circle
Languages
Hindi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Circle Head
Ascend Telecom Pvt Ltd
12.2007 - Current
Sulabh International Social Service Organization
Head Project Engineer
05.1994 - 12.2006
Quality Engineer
Ram Das Arya, Govt. Contractor
11.1992 - 04.1994
Junior Engineer
Emerald Industries Ltd. at Godrej Soap's Ltd, Malanpur Near Gwalior (M.P.)
04.1991 - 10.1992
B.Tech - Civil Engineering Technology
Board Of Technical Education ,Bhopal (MP)
Diploma - Rail Transport Management
Institute of Rail Transport, Rail Bhawan
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