Experienced Assistant Manager with over a decade of success in Banking, Finance, Insurance, and Mutual Fund sectors. Skilled at resolving issues and improving customer satisfaction.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Motilal Oswal Asset Management Company
02.2025 - Current
Daily Meet with distributor, national distributor & banks.
Give updates about mutual fund and alternates
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Improved Distributors satisfaction by addressing and resolving complaints promptly.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Increased sales through effective merchandising strategies and targeted promotions.
Relationship Manager
ICICI PRUDENTIAL AMC
03.2023 - 02.2025
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Facilitated workshops and seminars to educate customers on product features and benefits.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Senior Corporate Agency Manager
HDFC Life Insurance Company Ltd
03.2020 - 03.2023
Handled 5 calls per day to address customer inquiries and concerns.
Used coordination and planning skills to achieve results according to schedule with sales persons month on month.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Worked with customers to understand needs and provide excellent service.
Demonstrated respect, friendliness and willingness to help wherever needed.
Product collateral comparison marketing material provide to sales person.
End to end login to conversion processing.
Month on month persistency collection and up-sell, SLG login.
Sales persons IRDA registration support.
Handling more than 10 sales persons.
Payment Assistance Executive
DHFL Sales And Services Ltd
09.2018 - 02.2020
Home Loan.
Loan Against property.
Used coordination and planning skills to achieve results according to schedule.
Generated new business and referral clients in partnership with financial advisors and branch team.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
Handled 10 calls per day to address customer inquiries and concerns.
Relationship Manager
J M Financial Home Loans Ltd
02.2018 - 08.2018
Home Loan.
Loan Against Property.
Generated new business and referral clients in partnership with financial advisors and branch team.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
Oversaw high-volume accounting operations with 5-person team focused on efficient budget administration, AP/AR and other financial management needs.
Senior Executive
AU Small Finance Bank Ltd
04.2017 - 10.2017
Casa sales with cross sales.
Life insurance, general insurance sales.
Asset Leeds creation.
Digital banking demo give to customers.
Established performance goals for department and outlined processes for achievement.
Oversaw all sales, marketing and distribution operations across 100 accounts.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email.
Branch Sales Officer
HDFC BANK JAMNER
08.2015 - 03.2017
Casa sales with cross sales.
Life insurance, general insurance sales.
Asset Leeds creation.
Digital banking demo give to customers.
Inward outward Cheques clearing handle.
Managed customer inquiries and concerns with speed, efficiency and knowledgeable support.
Received regional branch recognition award for 20% sales increase.
Commercial Trainee
Marico Ltd
06.2014 - 07.2015
Timely collect vendors invoice.
Daily basis booking invoice.
Daily & monthly basis make vendors payment via RTGS.
Daily Handling cash transaction.
Maintain general ledger book also maintain in SAP system.
GRIR report maintain.
Purchase order & goods receipt entry posting.
Outbound delivery documents creation.
Performed office automation work to facilitate office activities.
Manage over 10 vendors payment per day.
Sales Officer
Chaudhari TOYOTA Car's Pvt Ltd
10.2013 - 05.2014
Nabbing for the customer & prepare customer profile card.
Demonstration of vehicle to customer.
Offer test drive, value chain products, fill commitment checklist confirmation from customer.
Completion of customer order booking formalities(both manual & in system).
Arrange for field test drive to customers in coordination with test drive.
Coordination with concern department to ensure the readiness of vehicle as per delivery date & time agreed.
Explanation of documents to customer during new vehicle delivery(KYV, safety booklet, owner manual, invoice).
Take customer feedback on delivery.
Achieve retail targets for vehicle & value chain products.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Recommended and implemented strategic initiatives targeting new business to increase sales 20%.
Education
B.Com - Cost accounting
Sinhgad College of Arts & Commerce
Pune
04.2010 - 05.2014
HSC - Mathematics
Nutan Maratha College
Jalgaon
01.2008 - 04.2009
SSC - undefined
A T Zambare High School
Jalgaon
06.2006 - 05.2007
Skills
MS-CIT
Personal Information
Date of Birth: 03/04/90
Gender: Male
Nationality: Indian
Marital Status: Married
Skills
Excellent, Very Good, Very Good, Very Good
Disclaimer
I solemnly declare that the given particulars are true to the best of my knowledge and belief., Jalgaon
Assistant Manager - Product & Research at Motilal Oswal Asset Management CompanyAssistant Manager - Product & Research at Motilal Oswal Asset Management Company
Sr. Customer Service Executive-PMS Advisor at Motilal Oswal Asset Management CompanySr. Customer Service Executive-PMS Advisor at Motilal Oswal Asset Management Company